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Hona Logo

Hona: Revolutionizing Client Communication for Law Firms

Last updated: December 2024

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Hona - 2025 Pricing, Features, Reviews & Alternatives

What is Hona?

Hona: Revolutionizing Client Communication for Law Firms

Stop wasting time on unnecessary calls. Hona simplifies communication by automating routine client updates, allowing attorneys to focus on building relationships. Clients can track their case status in real-time—just like tracking a package—leading to fewer interruptions and improved satisfaction. With 37% of an attorney’s day spent on communication, much of it inefficient, Hona saves time and reduces distractions. Seamlessly integrating with Clio, MyCase, and Filevine, Hona enhances client trust, generates more referrals, and boosts firm growth without the need for additional staff or higher costs.

Join the growing number of firms using Hona to streamline operations and provide a better client experience.

Benefits of using Hona

Automatic Case Updates
Text Message Updates
Data Infused Updates
Custom Built For You
Add Videos to Updates
Send FAQ's
Reporting on Utilization
Mass Messaging
Good Review Assistance
Drip Campaigns
Review Generation
Proactive Client Updates
Automated Forms
Two-Way Texting
White Label Branding
Seamless Integrations
Quick Setup
Satisfied Clients
Client Communication

Starting from

ic-pricetag

No pricing info

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Hona's key features

Most critical features, based on insights from Hona users:

Content Management
Video Support
On-Demand Communications
Customer History
SMS Messaging
Alerts/Notifications

All Hona features

Features rating:

Third-Party Integrations
Reporting & Statistics
Template Management
Chat/Messaging
Real-Time Analytics
Ratings/Reviews
Question Library
Question Branching
Personalization
NPS Survey Structure
NPS of Customers
Multi-Language
Multi-Channel Distribution
Multi-Channel Communication
Mobile Survey
Interactive Content
Interaction Tracking
Forms Management
File Sharing
Real-Time Chat
Real-Time Data
Real-Time Reporting
Reminders
Reporting/Analytics
Role-Based Permissions
Search/Filter
Secure Data Storage
Self Service Portal
Single Sign On
SSL Security
Survey/Poll Management
Surveys & Feedback
Website Integration
Workflow Management
Communication Management
Commenting/Notes
Collaboration Tools
Client Portal
Client Management
Case Notes
Calendar Management
Batch Communications
Autoresponders
Archiving & Retention
API
Activity Tracking
Activity Dashboard
Active Directory Integration
Access Controls/Permissions
2-Way Messaging
Feedback Management
Electronic Signature
Drag & Drop
Document Management
Data Security
Data Import/Export
Customizable Templates
Customizable Questions
Customizable Forms
Customizable Fields
Customizable Branding
Customer Experience Management
Customer Database
CRM
Content Library
Conditional Logic

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Hona integrations (20)

Integrations rated by users

We looked through 5 user reviews, to identify which products are mentioned as Hona integrations, and what is the users perception.

Filevine logo
Filevine

Integration rating: 5.0 (1)

We use the app integration to easily access communications while in the client file

BS

Bridgett Sanne

Paralegal

Hona support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Hona reviews

Overall rating

4.2

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

4

0

0

0

1

Hona FAQs

Q. Who are the typical users of Hona?

Hona has the following typical customers:
Freelancers, Small Business

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Q. What languages does Hona support?

Hona supports the following languages:
English


Q. Does Hona support mobile devices?

Hona supports the following devices:
Android, iPad, iPhone


Q. Does Hona offer an API?

Yes, Hona has an API available for use.


Q. What other apps does Hona integrate with?

Hona integrates with the following applications:
Filevine, HubSpot Marketing Hub, PracticePanther Legal Software, LawBase, Zapier, CASEpeer, MyCase, Lawcus, SmartAdvocate, Rocket Matter, CARET Legal, Smokeball, Litify, Salesforce Sales Cloud, GrowPath, CloudLex, Docketwise, Legistify, HighQ, HubSpot CRM


Q. What level of support does Hona offer?

Hona offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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