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SightMill Logo

Net Promoter Score (NPS) survey platform

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Table of Contents

SightMill - 2025 Pricing, Features, Reviews & Alternatives

What is SightMill?

SightMill is Net Promoter Score (NPS) survey software that helps users gather, analyze and act on feedback to improve customer or employee engagement (eNPS). The platform enables users to create NPS surveys and display them on a website, send NPS surveys by email or SMS, or ask for instant feedback at events, training and conferences via mobile device.

SightMill includes workflow tools that allow users to route feedback in real time to inform teams as soon as customers respond to a survey. Custom event pages help request delegate feedback at the end of an events, and users can analyze the score results using their SightMill dashboard. Customer feedback verbatims provide powerful insight and can be tagged by group or segment, and users can create rules to deliver automated team actions.

Email-based NPS surveys allow users to send an NPS survey by email to a group of contacts. Users can personalize the email design, colors, and add a logo, and schedule it for delivery. SightMill also includes a range of customizable, pre-designed email templates. Event NPS surveys allow presenters or hosts to ask delegates to use their smartphones to provide answers to a survey by entering the event's unique code on the event site.

Web-based NPS surveys can be added to any page of a website or SaaS/web-based application to gather customer feedback. By adding the unique tracking code, users can control everything from the dashboard in SightMill, from language, to colors and display settings. The solution integrates with third-party software such as Slack and Zapier to automate workflows and route responses in real time.

Benefits of using SightMill

  • SighMill offers multiple survey formats including web, email, SMS, and mobile.

  • Get a trend analysis of response scores and tag and segment text responses.

  • Automate workflows to route responses in real time and integrate directly into tools such as Slack or a current CRM.

  • Add team members to each project and import/export data.

  • Secure, anonymized feedback from teams to measure engagement or loyalty of employees.
  • Starting from

    199

    Per month

    view pricing plans
    start trial
    book a demo

    SightMill's features

    Features rating:

    Activity Dashboard
    Anonymous Feedback
    API
    Collaboration Tools
    Communication Management
    Complaint Monitoring
    CRM
    Customer Segmentation
    Customizable Questions
    Customizable Templates
    Dashboard
    Data Analysis Tools
    Data Import/Export
    Email Management
    Email Marketing
    Email Reminders
    Engagement Tracking
    Feedback Management
    Mobile Survey
    Multi-Channel Data Collection
    Multi-Channel Distribution
    Multi-Language
    Negative Feedback Management
    NPS of Customers
    NPS of Employees
    NPS Survey Structure
    Offline Response Collection
    Predictive Analytics
    Pulse Surveys
    Question Branching
    Question Library
    Real-Time Data
    Reporting/Analytics
    Response Quotas
    Segmentation
    Site Intercept Survey
    Survey Builder
    Survey/Poll Management
    Surveys & Feedback
    Tagging
    Template Management
    Text Analysis
    Text Fields
    Third-Party Integrations
    Trend Analysis
    URL Customization
    Visual Analytics
    Website Integration
    Workflow Management

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    SightMill pricing

    Value for money rating:

    Starting from

    199

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    SightMill support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    24/7 (Live rep)
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Webinars
    In Person

    SightMill reviews

    Overall rating

    4.8

    /5

    4

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    1

    0

    0

    0

    SightMill FAQs

    Q. What type of pricing plans does SightMill offer?

    SightMill has the following pricing plans:
    Starting from: $199.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of SightMill?

    SightMill has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does SightMill support?

    SightMill supports the following languages:
    French, German, Dutch, English, Italian, Spanish


    Q. Does SightMill offer an API?

    Yes, SightMill has an API available for use.


    Q. What other apps does SightMill integrate with?

    SightMill integrates with the following applications:
    Google Analytics 360, Zapier, Slack, Salesforce Platform, Zendesk Suite


    Q. What level of support does SightMill offer?

    SightMill offers the following support options:
    Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

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