App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
AlphaCX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Messaging Helpdesk for Customer Experience.
Table of Contents
Is this product right for your business?
Find out with a
AlphaCX - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
AlphaCX overview
What is AlphaCX?
AlphaCX turns customer complaints into happiness and business profit. It has an omnichannel helpdesk, survey tool, knowledge base, and customer portal. Businesses can receive customer queries from email, Facebook, Instagram, Twitter, and live chat.
Key benefits of using AlphaCX
Engage customers across channels such as email, facebook, twitter, instagram, WhatsApp and SMS from a unified inbox.
Communicate with customers easily with embedded live chat.
Empower customers with self-service portal and a knowledge base so customers can access information that solves their problem, saving support agent time.
Measure customer satisfaction for data to make informed decisions that drive business growth.
Automatically schedule responsible teams and assign team members to handle tasks.
Starting price
per month
Alternatives
with better value for money
AlphaCX’s user interface
AlphaCX reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
1
0
0
0
AlphaCX's key features
Most critical features, based on insights from AlphaCX users:
All AlphaCX features
Features rating:
AlphaCX alternatives
AlphaCX
Starting from
20
/user
Per month
LiveChat
Starting from
24
Per month
Zendesk Suite
Starting from
55
Per month
Odoo
Starting from
31.10
Per month
AlphaCX pricing
Value for money rating:
Starting from
20
/user
Per month
User opinions about AlphaCX price and value
Value for money rating:
AlphaCX support options
Typical customers
Platforms supported
Support options
Training options
AlphaCX FAQs
AlphaCX has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of AlphaCX?
AlphaCX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does AlphaCX support?
AlphaCX supports the following languages:
English
Q. Does AlphaCX offer an API?
No, AlphaCX does not have an API available.
Q. What other apps does AlphaCX integrate with?
AlphaCX integrates with the following applications:
WhatsApp, Twitter/X, Twilio, Instagram
Q. What level of support does AlphaCX offer?
AlphaCX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)