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Atom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence (AI)-based conversational platform
Table of Contents
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Atom - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Atom overview
What is Atom?
Atom is a communication management platform designed to help businesses streamline communication with clients using artificial intelligence (AI) technology. The platform enables organizations to view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.
Atom’s interactive dashboard enables agents to manage contacts, view notifications, track messages from multiple channels, and send automated replies to queries. It offers a host of features such as real-time monitoring, mobile access, marketing management, contact details, reports, and more. The AI-enabled conversational platform offers chatbots for WhatsApp messaging application, which lets users handle registration, organization, responding, and tracking of customer interactions.
Atom allows Enterprises to view past messages, share files, and provide personalized assistance to customers. It also supports integration with Facebook, Twitter, and other messaging channels, enabling users to gain visibility into client communication, customer assistance, and sales processes.
Starting price
Alternatives
with better value for money
Atom’s user interface
Atom reviews
Overall rating
4.3
/5
19
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
5
4
3
2
1
9
9
0
0
1
Chris C.
MD
Sean D.
Marketing Assistant
Sean D.
Marketing Assistant
Nteziyaremye I.
IT
Verified reviewer
Anonymity request
Chris C.
MD
Who uses Atom?
Based on 19 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Atom's key features
Most critical features, based on insights from Atom users:
All Atom features
Features rating:
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Atom
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1
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Atom pricing
Value for money rating:
Starting from
1
Per Feature
User opinions about Atom price and value
Value for money rating:
To see what individual users think of Atom's price and value, check out the review snippets below.
Chris C.
MD
Sean D.
Marketing Assistant
Atom integrations (4)
Integrations rated by users
We looked at 19 user reviews to identify which products are mentioned as Atom integrations and how users feel about them.
Integration rating: 5.0 (1)
Atom support options
Typical customers
Platforms supported
Support options
Training options
Atom FAQs
Atom has the following typical customers:
Mid Size Business, Small Business
These products have better value for money
Q. What languages does Atom support?
Atom supports the following languages:
Spanish
Q. Does Atom offer an API?
No, Atom does not have an API available.
Q. What level of support does Atom offer?
Atom offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support