Atom Pricing, Features, Reviews & Alternatives

Atom

Artificial Intelligence (AI)-based conversational platform

4.67/5 (3 reviews)

Atom overview

What is Atom?

Atom is a communication management platform designed to help businesses streamline communication with clients using artificial intelligence (AI) technology. The platform enables organizations to view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

Atom’s interactive dashboard enables agents to manage contacts, view notifications, track messages from multiple channels, and send automated replies to queries. It offers a host of features such as real-time monitoring, mobile access, marketing management, contact details, reports, and more. The AI-enabled conversational platform offers chatbots for WhatsApp messaging application, which lets users handle registration, organization, responding, and tracking of customer interactions.

Atom allows Enterprises to view past messages, share files, and provide personalized assistance to customers. It also supports integration with Facebook, Twitter, and other messaging channels, enabling users to gain visibility into client communication, customer assistance, and sales processes.
atomchat.io

Pricing

Pricing options
Free trial
Value for money
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Devices

Business size

S
M
L
Atom screenshot: Atom client interaction¿Cómo automatizar WhatsApp y Facebook Messenger?

Atom user reviews

Excellent
2

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.7
  5.0
  5.0
Reyna P.

Si quieres resultados a corto plazo elige Atom

Used daily for 2+ years
Reviewed 2020-07-24
Review Source: Capterra

Nuestra experiencia ha sido excelente ya que hemos logrado Automatizar nuestro proceso de Ventas en WhatsApp logrando incrementar substancialmente las Ventas. No hemos tenido que disenar o configurar nosotros el Chatbot; ellos con su experiencia ejecutaron esto rapidamente. De igual manera el proceso de Onboarding y Capacitacion del personal nos ha ayudado a lograr los niveles de respuesta y seguimiento requeridos para lograr nuestros resultados. Altamente recomendados.

Pros
De los temas mas importantes para nosotros es que nos enfocamos en nuestro negocio y el equipo de Atom se enfoca en el diseno y entrenamiento del Chatbot garantizando interacciones fluidas y realmente conversacionales. Esto nos han permitido ver resultados inmediatos.

Cons
Estamos esperando algunas funcionalidades que proximamente estaran liberando.

Response from Atom


Thanks for the feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carlos M.

Herramienta clave para el desarrollo de la gestión de clientes en el mundo digital.

Used daily for 6-12 months
Reviewed 2020-07-28
Review Source: Capterra

Excelente, ATOM nos hace tener una ventaja competitiva muy fuerte y profesional en el mundo digital.

Pros
Integración de las redes sociales en un mismo lugar, herramienta ágil y 100% amigable

Cons
La reporteria es limitada, su actualización podria ser mejor y lo más importante es darle al usuario la autoridad para extraer su base de datos sin depender de ayuda externa.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karim A.

Excelente producto

Used daily for less than 6 months
Reviewed 2020-08-23
Review Source: Capterra

Muy buena

Pros
Su facil manejo y Su simplificacion de uso

Cons
Algunas funciones normales de Whatsapp que no se pueden ver en Atom

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Atom pricing

Pricing options
Free trial
View Pricing Plans

Contact Atom for pricing details.

Atom features

Activity Dashboard
Alerts/Notifications
Chat/Messaging
Customizable Branding
Live Chat
Multi-Channel Communication
Reporting/Analytics
Third Party Integrations

API (253 other apps)
Alerts / Escalation (194 other apps)
Call Center Management (136 other apps)
Email Management (149 other apps)
Knowledge Base Management (175 other apps)
Mobile Access (134 other apps)
Queue Management (135 other apps)
Real-Time Chat (138 other apps)
Reporting & Statistics (171 other apps)
Self Service Portal (153 other apps)
Support Ticket Management (138 other apps)
Surveys & Feedback (154 other apps)

Videos and tutorials

Additional information for Atom

Key features of Atom

  • AI/Machine Learning
  • Batch Communications
  • Canned Responses
  • Chat / Messaging
  • Contextual Guidance
  • Conversation Analytics
  • File Sharing
  • Intent Recognition
  • Natural Language Processing
  • Offline Form
  • Omni-Channel
  • On-Screen Chats
  • Personalization
  • Pre-configured Bot
  • Reporting/Analytics
  • Speech Recognition
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Virtual Assistant
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