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Bonder Pricing, Features, Reviews and Alternatives

Bonder FAQs

Q. What type of pricing plans does Bonder offer?

Bonder has the following pricing plans:
Starting from: €5900.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Bonder?

Bonder has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Bonder support?

Bonder supports the following languages:
German, English


Q. Does Bonder offer an API?

Yes, Bonder has an API available for use.


Q. What level of support does Bonder offer?

Bonder offers the following support options:
Email/Help Desk, Phone Support, Chat

Bonder product overview

Price starts from

5900

Per year

Flat Rate

What is Bonder?

Bonder is a web-based after-sales/customer support solution that optimally helps customers, partners, and employees. Bonder enables companies to provide high-quality and customer-friendly customer support.

Key benefits of using Bonder

- High-quality customer service and partner support at the product
- Simple, fast service and still reducing the workload
- Knowledge about customers, products and their use
- Sell more with e-commerce features for spare parts, consumables und services
- Effective workflows including tickets and checklists
- Assisted by Artificial Intelligence

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

In Person
Live Online
Documentation
Videos
Webinars

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Why am I seeing this?

Bonder pricing information

Value for money

5.0

/5

3

Starting from

5900

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bonder features

Functionality

5.0

/5

3

Total features

83

12 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Chat/Messaging
Multi-Channel Communication
Customizable Branding
Reporting & Statistics
Alerts/Escalation

Functionality contenders

Bonder users reviews

Overall Rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

AvatarImg
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Peter D.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Selfservice Tool das viele Zeit im Support

Reviewed a year ago

Gut, durchdachte intuitive Software - welche einen Nische im Softwarebereich abdeckt.

Pros

Die Möglichkeit dass sich User selbst Informationen zu den Produkten einfach holen können.

Cons

Nein, mir gefällt Bonder mit den Funktionen die enthalten sind.

Showing original review in German. See translation

FH
AvatarImg

Florian H.

Renewables & Environment, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Digitale Maschinenverwaltung erleichtert die Arbeit im Büro und im Feld.

Reviewed 7 months ago
Pros

Am besten gefällt mir, dass man den gesamten Lebenszyklus einer Maschine sehen kann. Von Wartungen, über Supportfällen bis hin zu Selbsthilfen der Endkunden. Ebenfalls erleichtert es die Arbeit im Service erheblich, wenn die Kunden Ihre Störungen mit Checklisten alleine beheben können.

Cons

Die Benutzerverwaltung ist noch schwierig im Feld zu handhaben.

Showing original review in German. See translation

PK
AvatarImg

Peter K.

Renewables & Environment, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bonder ServicePlatform

Reviewed 8 months ago

Eine tolle Plattform die sich sehr schnell weiterentwickelt. Ein Team das neue Anforderungen rasch und professionell implementiert.

Pros

Integration in unseren Workflow. Anbindung an unsere Datenbank. Interaktion mit den Kunden.

Cons

Flexibilität der Listviews. Je nach Nutzer wäre es oft hilfreich wenn Listviews dynamisch wären, sprich das man die Spalten und Filter selber bestimmen kann.

Showing original review in German. See translation

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