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Callbell
Live chat tool for streamlining team communication
Callbell Pricing, Features, Reviews and Alternatives
Callbell FAQs
Callbell has the following pricing plans:
Starting from: €12.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Callbell?
Callbell has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Callbell support?
Callbell supports the following languages:
Italian, English, French, Spanish, Portuguese
Q. Does Callbell support mobile devices?
Callbell supports the following devices:
Android, iPad, iPhone
Q. Does Callbell offer an API?
No, Callbell does not have an API available.
Q. What other apps does Callbell integrate with?
Callbell integrates with the following applications:
Telegram, Meta for Business, Instagram
Q. What level of support does Callbell offer?
Callbell offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
Callbell product overview
What is Callbell?
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram, and WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their existing websites.
Typical customers
Platforms supported
Support options
Training options
Not sure about Callbell? Compare it with a popular alternative
Starting from
12
Per month
Per Feature
Starting from
55
/user
Per month
Callbell pricing information
Callbell features
Functionality
3.7
/5
7
Total features
9
1 categories
Most valued features by users
Functionality contenders
Callbell users reviews
Overall Rating
4.1
/5
7
Positive reviews
86
%
Overall rating contenders
James C.
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
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We have been using the tool for a long time and it has really helped us to organize the way we communicate with our customers.
It has the facility to integrate numerous social networks. Shortcuts with pre-defined phrases make the attendant's life easier, reducing the chance of passing on some incorrect information. The format in which all conversations are made available is something that caught our attention and gained positive points.
Some conversations just get lost every now and then and accessing past conversation history takes a while to load. It doesn't always happen, but when it does, it's a little uncomfortable.
Diego A.
Financial Services, 11-50 employees
Used other for less than 6 months
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La experiencia en general con Callbell fue buena, aún con sus cosas por mejorar para ser un software multiusuario y es buena alternativa para introducirse al mercado multicanal de atención en las empresas.
Entre las principales ventajes de Callbell están: la opción de agregar varios números de WhatsApp dentro de la misma plataforma y también otros servicios como Facebook Messenger.
Entre los contras de Call se puede mencionar la función del multiusuario, por ejemplo, para que 2 agentes estén conectados de manera simultánea dentro del mismo número de WhatsApp ingresado.
Showing original review in Spanish. See translation
Amal A.
Computer Software, 11-50 employees
Used daily for less than 6 months
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The only reason I gave them 2 stars is becaues the support is really always there and tries hard to cover up all the flaws the service has. But overall experience is disgusting. Not recommended.
Only the fast-to-response support. That's the only strong point of theirs
The service worked well for the first couple of weeks and then we ran into a wave of different problems like: 1. Large latency in sending the messages 2. Some of the messages weren't delivers to the end user at all 3. When writing to a new contact for the 1st time - the message is sent twice 4. The names of the contact are not syncronized across with the original WhatApp application 5. No ability to send voice messages, files or see if the messages was delivered or read.
Chi A.
Performing Arts, 201-500 employees
Used daily for 6-12 months
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Nell’insieme Callbell è un ottimo software, indicato in particolar modo per attività collaborative e di distribuzione del lavoro nel team.
Il software è veloce ed intuitivo, inoltre permette di accedere da vari dispositivi e fornisce in tal modo la possibilità a più utenti di lavorare in contemporanea. I tag e le statistiche giornaliere offrono un quadro panoramico della situazione preciso e puntuale.
Non ci sono particolari pecche nel sistema, un suggerimento potrebbe essere quello di implementare i criteri di ricerca avanzata per reperire determinate informazioni contenute nelle varie chat.
Showing original review in Italian. See translation
koffi Évariste K.
Computer Software, 1-10 employees
Used weekly for less than 6 months
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je les utiliser pour la gestion d'un projet
callbell un logiciel de gestion de planning en ligne
callbell n'est pas trop reconnus par le monde
Showing original review in French. See translation
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