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Callbell

Live chat tool for streamlining team communication

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Callbell Pricing, Features, Reviews and Alternatives

Callbell product overview

What is Callbell?

Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram, and WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their existing websites.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Webinars
Live Online
Videos

Callbell pricing information

Value for money

4.5

/5

2

Starting from

12

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Callbell features

Functionality

5.0

/5

2
Total Features19 1 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Third Party Integrations
Customizable Branding
Live Chat
Reporting & Statistics
Historical Reporting
Widgets

Functionality contenders

Callbell users reviews

Overall rating

5.0

/5

2

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product for managing multi-channel conversations

Reviewed 3 years ago
Pros

The integration with Whatsapp Business finally helped me to use Whatsapp as support channel to my clients assigning the chat to different support agents

Cons

Nothing special to complain about - the platform is extremly easy to set-up

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Smart, Intuitive, Useful

Reviewed 3 years ago

With Callbell you will forgot the "zapping" around the different tabs or chrome. My sales and support teams are much more efficient.

Pros

I found Callbell by chance, wandering on the internet. I have a travel websites and I love the idea of all communications from WhatsApp / Facebook/ Instagram in the same place. It's a super tool. My support/sales teams are enthusiastic about it.

Cons

No integration with Google+, it would be nice to have it.

Callbell FAQs and common questions

Callbell has the following pricing plans:
Starting from: €12.00/month
Pricing model: Free, Subscription
Free Trial: Available


Callbell has the following typical customers:
Freelancers, Mid Size Business, Small Business


Callbell supports the following languages:
Italian, English, French, Spanish, Portuguese


Callbell supports the following devices:
Android, iPhone


No, Callbell does not have an API available.


Callbell integrates with the following applications:
Telegram, Facebook, Instagram


Callbell offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

Related categories