GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

DialedIn CCaaS vs Toky Comparison (2026)

Add to Compare

Compare similar apps

Ringover

4.7

Convoso

4.5

LiveAgent

4.7

Good recommendations?

DialedIn CCaaS

Toky

Overview

DialedIn automates outbound calling with predictive, preview and progressive dialing, connecting calls or delivering recorded messages.

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

338

290

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.2

106

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“The best thing about DialedIn CCaaS is how it automates call delivery while giving supervisors and agents real‑time visibility into performance, queues, and productivity.”

Jennifer N.

Telemarketer

“The platform helped streamline call operations, improved agent productivity, and provided useful real-time visibility into team performance. While there are areas that could benefit from additional customization and reporting flexibility, it was a reliable solution for managing daily contact center operations.”

Alvaro M.

COO

“Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity.”

Kieshia B.

Customer Service

Pros

“The pricing, the reliability and possibility to have only one user unlike many competitors which require multiple users.”

Konsta T.

Creative Director

“The support of our agent is very attentive, they help you throughout the process, they give you support for anything you want to do and you can communicate in Spanish!!”

Irina S.

Owner

“They have an app which is also useful for taking calls via mobile phone.”

Katie M.

Director of Operations

Cons

“Technology issues from time to time that hinders my progress helping my clients. ”

Sharise C.

Insurance agent

“Sometimes crashes while dialing multiple campaigns.”

Eileen D.

Call rep

“Sometimes there would be bugs with the calls when trying to work, but honestly it’s hard to tell if it was my fault or dialed in fault”

Zachary W.

Medicare Specialist

Cons

“The decline from a customer-focused innovator to a platform where service and care have noticeably dwindled is disheartening.”

Kaan A.

Owner

“The handling of this issue was as disappointing as the overcharge itself, signaling a concerning neglect by Messagebird.”

Kaan A.

Owner

“It is with regret that I cannot recommend Toky to others, not just because of the latest billing fiasco but also due to my growing conviction that the platform has been more or less abandoned.”

Kaan A.

Owner