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ChatLingual Logo

Multilingual customer support software

Table of Contents

ChatLingual - 2026 Pricing, Features, Reviews & Alternatives

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ChatLingual overview

What is ChatLingual?

ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

ChatLingual provides both human and machine translations. The solution enables companies to provide the secure, personalized customer experience using a multilingual AI technology.

The solution enables organizations to manage customer service hiring processes and enable self-service among visitors through virtual assistants and chatbots.

Key benefits of using ChatLingual

- Chat, email, SMS, and social channel communications real-time in various languages
- Use across any digital channel
- Integrates with existing tech stack
- GDPR compliant, ISO 270001 certified, and PCI DSS Level 1 Service provider

Starting price


Alternatives

with better value for money

ChatLingual’s user interface

Ease of use rating:

ChatLingual reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

ChatLingual's key features

Most critical features, based on insights from ChatLingual users:

Multi-Language
Workflow management

All ChatLingual features

Features rating:

Alerts/Notifications
API
Chat/Messaging
Chatbot
Content management
CRM
Customer communication
Customer history
Email management
Email templates
Event triggered actions
Help desk management
Inbox management
Interaction tracking
Knowledge base management
Language detection
Live chat
Machine translation
Memory management
Multi-Channel communication
Personalization
Reporting & statistics
SMS messaging
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Video support

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ChatLingual integrations (1)

Top integrations

ChatLingual support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Chat
Knowledge Base
FAQs/Forum

Training options

In Person
Live Online
Webinars
Documentation
Videos

ChatLingual FAQs

Q. Who are the typical users of ChatLingual?

ChatLingual has the following typical customers:
Large Enterprises, Mid Size Business

These products have better value for money


Q. What languages does ChatLingual support?

ChatLingual supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does ChatLingual offer an API?

Yes, ChatLingual has an API available for use.


Q. What other apps does ChatLingual integrate with?

ChatLingual integrates with the following applications:
Salesforce Work.com


Q. What level of support does ChatLingual offer?

ChatLingual offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum

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