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Chatlio  Logo

Chatlio

Live online customer chat through Slack

(2)

Chatlio Pricing, Features, Reviews and Alternatives

Chatlio FAQs

Q. What type of pricing plans does Chatlio offer?

Chatlio has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Chatlio ?

Chatlio has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Chatlio support?

Chatlio supports the following languages:
English


Q. Does Chatlio support mobile devices?

Chatlio supports the following devices:
Android, iPad, iPhone


Q. Does Chatlio offer an API?

Yes, Chatlio has an API available for use.


Q. What other apps does Chatlio integrate with?

Chatlio integrates with the following applications:
WordPress, Slack, Zendesk Suite


Q. What level of support does Chatlio offer?

Chatlio offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk

Chatlio product overview

Price starts from

29

Per month

Per Feature

What is Chatlio ?

Chatlio is a monthly subscription-based product that allows starter, small, medium and enterprise businesses to provide live website chat to customers via Slack. By harnessing the existing technology behind the popular team-based communications app, users and Chatlio "operators" require no additional knowledge or client environment. The solution promises simple, quick setup by providing a lightweight chat widget that can be embedded into a corporate website or blog. This widget can be restyled and rebranded as required via flexible customization options, choosing from multiple built-in placement variations to present chat functionality to visitors in a convenient way. Messages and responses can be queued by creating rules-based triggers that react to certain behaviors or visits to certain pages at certain scheduled times. In addition, Chatlio automatically captures potentially valuable visitor information such as their location and target system/browser details that provide an overview onto to potential new marketing leads.

Key benefits of using Chatlio

  • Chatlio allows business teams and support staff to harness their existing Slack service to deploy live chat online customer chat capabilities without the need for new software or clients.


  • The system uses an embeddable widget that can be placed into a website or blog within minutes, allowing for styling and placement changes via a myriad of preferences or deeper CSS-based customization, and the JS-based developer API.


  • Chatlio is optimized to perform effectively on smaller screens, designed and tested to perform consistently across desktop browser and those on iOS or Android smartphone viewports.


  • By capturing useful visitor information automatically such as location, current page visit, IP address, payment plans, local time, browser and OS etc, support teams can gather an important insight into potential customer leads.


  • Scalable pricing plans offer monthly subscription options for Starter users right up to Enterprise, providing unlimited operators, multiple widgets for handling more than a single incoming channel, plus the ability to process 200-5000 conversation threads per month.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk

    Training options

    Webinars
    Documentation
    Live Online

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    Starting from

    29

    Per month

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    Chatlio pricing information

    Value for money

    4.3

    /5

    6

    Starting from

    29

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Chatlio features

    Functionality

    3.5

    /5

    6

    Total features

    23

    2 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third-Party Integrations
    Chat/Messaging
    Customizable Branding
    Real Time Notifications
    Application Management
    Auto-Responders

    Functionality contenders

    Chatlio users reviews

    Overall Rating

    4.2

    /5

    6

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.67/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    5

    0

    0

    0

    Overall rating contenders

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