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ChatSupport Pricing, Features, Reviews and Alternatives

ChatSupport product overview

What is ChatSupport?

ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard.

Key benefits of using ChatSupport

- Proactive chats
- Brand personalized widgets
- Dedicated user dashboard
- Custom Survey Forms
- Live vsitor queue
And much more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
In Person
Videos

ChatSupport pricing information

Value for money

4.0

/5

3

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChatSupport features

Functionality

3.7

/5

3
Total Features26 1 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Third Party Integrations
Reporting & Statistics
Customizable Branding
Multi-Channel Communication
Live Chat
Activity Dashboard

Functionality contenders

ChatSupport users reviews

Overall rating

4.0

/5

3

Positive reviews

67%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.33/10
Rating distribution

5

4

3

2

1

1

1

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Value

Reviewed 5 months ago
Pros

It has a very clean interface, is intuitive, and it's easy to set up. The support team has also been great to work with.

Cons

It would be great to see more customization options in the future for the chat integrations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple and easy to use is the most important part of management

Reviewed 4 months ago

Missing mobile app

Pros

1.Easy to install 2.Easy-to-understand interface

Cons

The form cannot be validated in other languages, such as Traditional Chinese

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Product

Reviewed 4 months ago
Pros

Easy to implement and documentation is very good

Cons

No SDK For Angular 2+ and quick support would be good

ChatSupport FAQs and common questions

ChatSupport has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


ChatSupport has the following typical customers:
Large Enterprises


ChatSupport supports the following languages:
English


Yes, ChatSupport has an API available for use.


ChatSupport integrates with the following applications:
Microsoft Teams, Wordpress, Slack, Joomla, Shopify, Zendesk


ChatSupport offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

Most popular ChatSupport comparisons

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