GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Convoso vs uContact Comparison (2026)
Add to Compare
Compare similar apps
Ringover
4.7
DialedIn CCaaS
4.8
Readymode
4.6
Good recommendations?
Overview
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
395
5
4
3
2
1
246
114
28
6
1
- Value for money
- Ease of use
- Features
- Customer support
4.5
81
5
4
3
2
1
49
25
5
2
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Hector D.
Admin
Nicholas W.
Operations Manager
Brian R.
Assistant
Pros
Erivaldo G.
Head of Department
Teresa B.
Assistant to the Assistant
Erivaldo G.
Head of Department
Cons
Keith O.
Sales Team Manager
Samyak D.
Data Analyst
Dennis V.
Manager
Cons
Diana F.
Operational Assistant
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features84
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Management
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Social Media Integration
- Survey/Poll Management
- Text to Speech
- Third-Party Integrations
- Video Conferencing
- VoIP Connection
- Voice Customization
- Voice Mail
- Workflow Management
- Total features77
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Management
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multiple Scripts
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Social Media Integration
- Survey/Poll Management
- Text to Speech
- Third-Party Integrations
- Video Conferencing
- VoIP Connection
- Voice Customization
- Voice Mail
- Workflow Management
Integrations
- Total integrations13
- Balto
- Dynamics 365 Business Central
- Freshsales
- Google Chrome
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Microsoft Teams
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Slack
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo
- monday AI Work Platform
- Total integrations10
- Balto
- Dynamics 365 Business Central
- Freshsales
- Google Chrome
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Microsoft Teams
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Slack
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo
- monday AI Work Platform
Alternatives
Explore similar apps
