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uContact

Beautiful Contact Center Solution - Omnichannel - All in One

uContact Alternatives

How do uContact alternatives compare?

NICE inContact and Five9 stand out as its top competitors based on similarity, popularity and user reviews. When comparing uContact to its top 100 alternatives, Freshdesk has the highest rating, with Zendesk as the runner-up, and uContact ranking 59th place. Zendesk has the most reviews with a total of 2,551, while uContact has 26. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while uContact comes in 53rd. Users also say Freshdesk and Zendesk are the easiest to use, while uContact takes 62nd place.


How do I choose the best uContact alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to uContact?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.6

4.6

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

52

108

88

features in common

52

features in common

NICE inContact's unique features

  • Skills Tracking

  • Telemarketing Management

  • Scheduled Recording

  • Variable Workforce

uContact's unique features

  • Real Time Notifications

  • Reporting & Statistics

  • Video Call Recording

  • Real Time Monitoring

Five9

4.2
(383)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

0.6

4.6

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

69

131

88

features in common

69

features in common

Five9's unique features

  • Process/Workflow Automation

  • Search/Filter

  • Trend Analysis

  • Personalization

uContact's unique features

  • Mobile Alerts

  • Configurable Workflow

  • Activity Tracking

  • Ratings / Reviews

Kixie PowerCall

4.8
(145)

Ultra-reliable, easily-automated calling & texting for sales

Pricing

Starting from

$29/month

Value for money

4.7

0.1

4.6

What users say about Kixie PowerCall's value for money

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Saved us a ton of money for a simple trackable dialer.

Rowdie Mitch G.

Total

44

74

88

features in common

44

features in common

Kixie PowerCall's unique features

  • Access Controls/Permissions

  • Training Management

  • Call Tagging

  • Local Caller ID

uContact's unique features

  • Workflow Management

  • Real Time Reporting

  • Monitoring

  • Predictive Dialer

Call Center Studio

4.5
(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.1

4.6

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

45

91

88

features in common

45

features in common

Call Center Studio's unique features

  • Shared Contacts

  • Open Database Design

  • Unified Communications

  • Telemarketing Management

uContact's unique features

  • Workforce Management

  • Reporting & Statistics

  • Prospecting Tools

  • Ratings / Reviews

PhoneBurner

4.8
(141)

Power dialer & outbound sales acceleration software for SMBs

Pricing

Starting from

$149/month

Value for money

4.7

0.1

4.6

What users say about PhoneBurner's value for money

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Christopher O.

The price point is just too high for an ordinary user. PhoneBurner should consider making smaller subscriptions for normal people, because they have a good thing going and could make more out of it.

SC

Sophia C.

Total

38

100

88

features in common

38

features in common

PhoneBurner's unique features

  • For Political Campaigns

  • Donor Management

  • Lead Distribution

  • Performance Metrics

uContact's unique features

  • Social Media Monitoring

  • Real Time Analytics

  • Multi-Channel Communication

  • Phone Key Input

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.7

4.6

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

62

131

88

features in common

62

features in common

Genesys Cloud's unique features

  • Status Tracking

  • Macros/Templated Responses

  • Screen Sharing

  • Self Service Portal

uContact's unique features

  • Lead Capture

  • Compliance Management

  • Ad hoc Reporting

  • Drip Campaigns

CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

Pricing

Starting from

$20/month

Value for money

4.4

0.2

4.6

What users say about CloudTalk's value for money

Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it.

MP

Michaela P.

Easy to onboard and setup, easy to use and very cost effective license pricing. Does not charge for incoming calls like it's competitors do.

SD

Simon D.

Total

59

140

88

features in common

59

features in common

CloudTalk's unique features

  • Customizable Fields

  • Request Assignment

  • File Transfer

  • Performance Metrics

uContact's unique features

  • Dashboard Creation

  • Campaign Planning

  • Workforce Management

  • Ad hoc Reporting

Noble Suite

3.9
(9)

Omnichannel contact management with compliance

Features

Total

33

36

88

features in common

33

features in common

Noble Suite's unique features

  • Contact Management

  • Resource Management

  • Knowledge Base Management

uContact's unique features

  • Real Time Monitoring

  • Prospecting Tools

  • Forms Management

  • Mobile Alerts

Convoso

4.7
(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

0.3

4.6

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

47

74

88

features in common

47

features in common

Convoso's unique features

  • Request Assignment

  • Customizable Fields

  • Employee Reward Programs

  • Rules-Based Workflow

uContact's unique features

  • Text to Speech

  • Quality Control

  • Real-Time Chat

  • Survey/Poll Management

Aircall

4.2
(183)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.0

0.6

4.6

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

49

102

88

features in common

49

features in common

Aircall's unique features

  • Inbox Management

  • SIP Trunking

  • Time Zone Tracking

  • Recording

uContact's unique features

  • Video Call Recording

  • Prospecting Tools

  • Ratings / Reviews

  • Survey/Poll Management

Bitrix24

4.0
(459)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.4

4.6

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

53

358

88

features in common

53

features in common

Bitrix24's unique features

  • Scheduling

  • Online Punch Card

  • Mobile Access

  • Task Board View

uContact's unique features

  • Real Time Data

  • Social Media Monitoring

  • Workforce Management

  • Real Time Analytics

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Pricing

Starting from

$39/month

Value for money

4.6
4.6

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Total

50

95

88

features in common

50

features in common

CallTrackingMetrics' unique features

  • Lead Qualification

  • SMS Messaging

  • Analytics/ROI Tracking

  • Automatic Transcription

uContact's unique features

  • Video Call Recording

  • Real Time Monitoring

  • Real-time Updates

  • Survey/Poll Management

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Pricing

Starting from

$70/month

Value for money

3.9

0.7

4.6

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

Total

34

48

88

features in common

34

features in common

SpitFire's unique features

  • Automated Scheduling

  • Role-Based Permissions

  • Mailing List Management

  • Open Database Design

uContact's unique features

  • Real-time Updates

  • Ratings / Reviews

  • Mobile Alerts

  • Multi-Channel Management

Dialpad

4.3
(409)

Cloud communications system for enterprises

Pricing

Starting from

$15

Value for money

4.4

0.2

4.6

What users say about Dialpad's value for money

Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.

MR

Mike R.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

KB

Kate B.

Total

34

82

88

features in common

34

features in common

Dialpad's unique features

  • Performance Metrics

  • Multiple Parties

  • Third Party Integrations

  • Website Analytics

uContact's unique features

  • Real-time Updates

  • Real Time Analytics

  • Multi-Channel Management

  • Predictive Dialer

XCALLY

4.8
(82)

Omnichannel contact center management

Pricing

Value for money

4.7

0.1

4.6

What users say about XCALLY's value for money

The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.

Nouti T.

Our company is now accustomed to this service. It's cost effective compared to other customer service tools in the market hence it is a must have choice for my company.

AR

Anonymous Reviewer

Total

46

69

88

features in common

46

features in common

XCALLY's unique features

  • Customizable Reports

  • Live Chat

  • Interaction Tracking

  • Surveys & Feedback

uContact's unique features

  • Summary Reports

  • Power Dialer

  • Quality Control

  • Social Media Monitoring

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

Pricing

Starting from

$100/month

Value for money

4.9

0.3

4.6

What users say about Adversus' value for money

The price is really good. And I actually have not even once looked at other prices on other software, because I don’t need anything else.

KP

Kristoffer P.

I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money.

Andrea M.

Total

42

75

88

features in common

42

features in common

Adversus' unique features

  • User Management

  • Projections

  • Contact Management

  • Email Marketing

uContact's unique features

  • Video Call Recording

  • Social Media Monitoring

  • Phone Key Input

  • Quality Management

VICIdial

4.7
(247)

Open source call center software with predictive dialer

Pricing

Value for money

4.8

0.2

4.6

What users say about VICIdial's value for money

VICIdial does an amazing job and managing your campaigns. It eliminates so much waste ,reduces costs and is free to use.

GG

Georgi G.

This is the cheapest dialer in the Philippines but very convenient to use. We can save money for small online businesses in the market.

LG

Leilani Grace D.

Total

63

149

88

features in common

63

features in common

VICIdial's unique features

  • Live Chat

  • Customizable Reports

  • Event Triggered Actions

  • File Transfer

uContact's unique features

  • Alerts / Escalation

  • Chatbot

  • Ad hoc Reporting

  • Drag & Drop

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

44

64

88

features in common

44

features in common

Newfies-Dialer's unique features

  • Answering Machine Detection

  • Customizable Branding

  • Multiple Parties

  • Contact Management

uContact's unique features

  • Workflow Management

  • Social Media Monitoring

  • Multiple Scripts

  • Prospecting Tools

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6
4.6

What users say about InfoFlo's value for money

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

A cost effective and simple solution to my problem.

Martin C.

Total

39

126

88

features in common

39

features in common

InfoFlo's unique features

  • Document Storage

  • Contact Management

  • QuickBooks Integration

  • File Transfer

uContact's unique features

  • Reporting & Statistics

  • Real Time Analytics

  • List Management

  • Multi-Channel Communication

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

59

185

88

features in common

59

features in common

LiveAgent's unique features

  • Interaction Tracking

  • Support Ticket Tracking

  • Timer

  • File Sharing

uContact's unique features

  • Drip Campaigns

  • Call Tracking

  • Workforce Management

  • Ad hoc Reporting

CallShaper

4.9
(15)

Call center software for managing inbound and outbound calls

Pricing

Value for money

4.9

0.3

4.6

What users say about CallShaper's value for money

Which is excellent since time is literally Money.

SB

Stanley B.

It is extremely cost effective. And you don't need programming staff to support it, so it saves you on IT costs as well.

CA

Christie A.

Total

53

67

88

features in common

53

features in common

CallShaper's unique features

  • Local Caller ID

  • Third Party Integrations

  • Process/Workflow Automation

  • Integrations Management

uContact's unique features

  • Real-time Updates

  • Survey/Poll Management

  • Voice Mail

  • Real Time Reporting

Ricochet360

5.0
(23)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

43

102

88

features in common

43

features in common

Ricochet360's unique features

  • Lead Segmentation

  • Internal Chat Integration

  • Pipeline Management

  • Search/Filter

uContact's unique features

  • Video Call Recording

  • Real-time Updates

  • Preview Dialer

  • Ratings / Reviews

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Pricing

Starting from

$400

Value for money

4.5

0.1

4.6

What users say about HoduCC's value for money

I decided to move forward with trusting HoduSoft to provide the solution I wanted at an affordable price.

ci

cody i.

Omni channel contact centre is real life/cost saving tools for any company which has presence in social media as well as phone system.

AA

Ali A.

Total

46

66

88

features in common

46

features in common

HoduCC's unique features

  • File Transfer

  • Recording

  • Call Transcription

  • Third Party Integrations

uContact's unique features

  • Summary Reports

  • Phone Key Input

  • Ratings / Reviews

  • Social Media Monitoring

GoToConnect

4.5
(569)

The first-ever truly unified voice and video solution.

Pricing

Starting from

$19.95/month

Value for money

4.5

0.1

4.6

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

Jive is extremely cost competitive and willing to accommodate their clients' needs.

DG

Desiree G.

Total

36

87

88

features in common

36

features in common

GoToConnect's unique features

  • Purchasing & Receiving

  • Knowledge Base Management

  • Task Management

  • Virtual Extensions

uContact's unique features

  • Real Time Notifications

  • Quality Control

  • FTC Compliance

  • List Management

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.1

4.6

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

49

96

88

features in common

49

features in common

Talkdesk's unique features

  • Hotkeys

  • Tagging

  • Widgets

  • SIP Trunking

uContact's unique features

  • Task Scheduling

  • Preview Dialer

  • Quality Management

  • Summary Reports

Freshcaller

3.9
(23)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

0.9

4.6

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

36

65

88

features in common

36

features in common

Freshcaller's unique features

  • Access Controls/Permissions

  • Voicemail Transcription

  • Conferencing

  • Mobile Access

uContact's unique features

  • Real Time Reporting

  • Quality Management

  • List Management

  • Multi-Channel Communication

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Pricing

Starting from

$10/month

Value for money

4.9

0.3

4.6

What users say about Dialing Innovations Call Center Application Suite's value for money

Great price for a quality service. Easy to set up and manage.

GF

Gypsy F.

We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity.

GF

Gypsy F.

Total

39

62

88

features in common

39

features in common

Dialing Innovations Call Center Application Suite's unique features

  • Answering Machine Detection

  • Data Import/Export

  • Multiple Parties

  • Contact Management

uContact's unique features

  • Reporting & Statistics

  • Ratings / Reviews

  • Video Conferencing

  • Multi-Channel Management

RingCentral Engage Voice

(0)

Outbound contact center software for business of all sizes

Features

Total

27

40

88

features in common

27

features in common

RingCentral Engage Voice's unique features

  • Access Controls/Permissions

  • Preview Functionality

  • Historical Trend Analysis

  • Opportunity Management

uContact's unique features

  • Queue Management

  • On-Demand Recording

  • Inbound Call Center

  • Video Conferencing

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

39

68

88

features in common

39

features in common

VoiceShot's unique features

  • Appointment Management

  • Virtual Call Center

  • Email Invitations & Reminders

  • Recurring Appointments

uContact's unique features

  • Social Media Monitoring

  • Quality Management

  • Manual Dialer

  • Multi-Channel Management

Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.4

4.6

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

54

226

88

features in common

54

features in common

Agile CRM's unique features

  • Web-based Deployment

  • Document Storage

  • Geotargeting

  • Portfolio Management

uContact's unique features

  • Real-time Updates

  • Summary Reports

  • Activity Dashboard

  • Social Media Monitoring

Twilio

4.6
(242)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.3

4.6

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

AR

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

GW

Gary W.

Total

33

77

88

features in common

33

features in common

Twilio's unique features

  • Scheduled Recording

  • Mobile Coupons

  • Unified Communications

  • Status Tracking

uContact's unique features

  • Real Time Analytics

  • Preview Dialer

  • Forms Management

  • Lead Management

Aloware

4.7
(25)

so much more than just a sales dialer

Features

Total

37

49

88

features in common

37

features in common

Aloware's unique features

  • Call List Management

  • SMS Marketing Managment

  • Lead Generation

  • Route Management

uContact's unique features

  • SSL Security

  • Real-Time Chat

  • Multiple Scripts

  • Power Dialer

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

0.2

4.6

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

41

70

88

features in common

41

features in common

Qubicles' unique features

  • Answering Machine Detection

  • Surveys & Feedback

  • Conditional Logic

  • Live Chat

uContact's unique features

  • Text to Speech

  • Real Time Reporting

  • Multi-Channel Communication

  • Phone Key Input

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Pricing

Starting from

$5/month

Value for money

3.7

0.9

4.6

What users say about Zadarma's value for money

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

AR

Anonymous Reviewer

SMS delivery was not working and they refused to refund.

AR

Anonymous Reviewer

Total

26

52

88

features in common

26

features in common

Zadarma's unique features

  • Answering Machine Detection

  • Hotkeys

  • Ring Groups

  • Employee Directory

uContact's unique features

  • Prospecting Tools

  • Multiple Scripts

  • Alerts/Notifications

  • Forms Management

Omnis

(0)

Contact center solution for customer engagement

Features

Total

33

40

88

features in common

33

features in common

Omnis' unique features

  • Customer Complaint Tracking

  • Disaster Recovery

  • Task Management

  • Self Service Portal

uContact's unique features

  • Real Time Notifications

  • Prospecting Tools

  • FTC Compliance

  • List Management

One Call Now

4.6
(20)

Simple, Reliable, Affordable Group Messaging

Features

Total

26

68

88

features in common

26

features in common

One Call Now's unique features

  • Search/Filter

  • Multiple System Support

  • Web Access / Restoration

  • Templates

uContact's unique features

  • Prospecting Tools

  • Multi-Channel Management

  • FCC Compliance

  • Inbound Call Center

Infobip

4.7
(7)

Omni-channel customer communication and engagement

Features

Total

16

62

88

features in common

16

features in common

Infobip's unique features

  • Mobile Coupons

  • Shortcodes

  • Rich Text Editor

  • Automated Responses

uContact's unique features

  • Multiple Scripts

  • List Management

  • Email Management

  • Inbound Call Center

RingCentral Contact Center

4.3
(154)

The Collaborative Contact Center solution from the industry

Pricing

Value for money

4.0

0.6

4.6

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

I really enjoyed this tool, and like the idea of having a virtual fax. The cost does not justify keeping a unnecessary tool.

FD

Frank D.

Total

48

86

88

features in common

48

features in common

RingCentral Contact Center's unique features

  • Mobile Access

  • Third Party Integrations

  • Call Tagging

  • Calendar Management

uContact's unique features

  • Task Scheduling

  • Power Dialer

  • Ratings / Reviews

  • SSL Security

Zendesk

4.4
(2,551)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

57

198

88

features in common

57

features in common

Zendesk's unique features

  • Conditional Logic

  • Contract/License Management

  • Community Management

  • Discussions / Forums

uContact's unique features

  • Compliance Management

  • Workforce Management

  • Call Scheduling

  • Task Scheduling

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.4

4.6

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

41

84

88

features in common

41

features in common

Dixa's unique features

  • Surveys & Feedback

  • Remote Access/Control

  • "What If" Scenarios

  • Visitor Tracking

uContact's unique features

  • Task Scheduling

  • Quality Control

  • Monitoring

  • On-Demand Recording

Ring4

4.5
(14)

Second phone number app for texting and calling

Pricing

Starting from

$9.99/month

Value for money

4.5

0.1

4.6

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Total

15

46

88

features in common

15

features in common

Ring4's unique features

  • Unified Communications

  • Call Transcription

  • Live Chat

  • Virtual Call Center

uContact's unique features

  • Multi-Channel Communication

  • Lead Capture

  • Drip Campaigns

  • Forms Management

Call Logic

4.8
(16)

Auto-dialing solution for businesses of all sizes

Features

Total