Makula - 2026 Pricing, Features, Reviews & Alternatives

Makula is a B2B SaaS platform that helps OEMs, machinery suppliers, distributors, and industrial companies turn service and maintenance into measurable business value.

The platform combines field service, maintenance, and industrial AI into one system, with each product solving a specific operational and financial challenge.

Makula Field Service helps machinery suppliers and manufacturers transform after-sales into a recurring revenue stream. A central customer portal gives end customers direct access to service, support, and asset information. This enables companies to offer digital services, reduce manual coordination, and create a scalable service model. Teams can manage installed base, handle service requests, and dispatch technicians efficiently, while AI add-ons support faster resolution.

Makula CMMS is built for factories and facilities where downtime directly impacts output and revenue. It enables maintenance teams to plan preventive maintenance, manage assets, execute work orders, and stay audit-ready. By shifting from reactive to preventive maintenance, companies reduce unplanned downtime, extend asset life, and improve compliance. AI add-ons help diagnose issues faster and surface relevant knowledge.

Makula Industrial AI is a separate product focused on speed and knowledge preservation. It makes technical documentation, manuals, and service data instantly searchable and actionable. Teams can find answers in seconds, standardise processes, and retain critical knowledge across service and maintenance operations.

Companies use Makula to generate new service revenue, reduce downtime, and ensure that knowledge is always accessible. The platform is designed for industrial environments, with mobile-first workflows, integrations, and secure deployment options.