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Enterprise Accelerator
Data analysis platform to monitor customer interactions
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Enterprise Accelerator - 2026 Pricing, Features, Reviews & Alternatives


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Enterprise Accelerator overview
What is Enterprise Accelerator?
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts, support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.
Enterprise Accelerator enables organizations to analyze customers' sentiment across interactions and store recorded data in a warehouse according to requirements. Managers can bookmark key metrics, transcribe phone calls and search conversations to retrieve information based on specific words, topics, and phrases. It also offers pre-built dashboard templates via Tableau for businesses to gain insights into the reasons for clients' queries, call flows and other metrics on a unified platform.
Enterprise Accelerator facilitates integration with various third-party chat, messaging, helpdesk, and other platforms such as LiveChat, ServiceNow, Salesforce, and more. Other features include keyword tracking, configurable alerts, and data visualization.
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Enterprise Accelerator FAQs
Enterprise Accelerator has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
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Q. Who are the typical users of Enterprise Accelerator?
Enterprise Accelerator has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Enterprise Accelerator support?
Enterprise Accelerator supports the following languages:
English
Q. Does Enterprise Accelerator offer an API?
No, Enterprise Accelerator does not have an API available.
Q. What level of support does Enterprise Accelerator offer?
Enterprise Accelerator offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat



