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Enterprise Accelerator Logo

Data analysis platform to monitor customer interactions

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Enterprise Accelerator - 2026 Pricing, Features, Reviews & Alternatives

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Enterprise Accelerator overview

What is Enterprise Accelerator?

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts, support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Enterprise Accelerator enables organizations to analyze customers' sentiment across interactions and store recorded data in a warehouse according to requirements. Managers can bookmark key metrics, transcribe phone calls and search conversations to retrieve information based on specific words, topics, and phrases. It also offers pre-built dashboard templates via Tableau for businesses to gain insights into the reasons for clients' queries, call flows and other metrics on a unified platform.

Enterprise Accelerator facilitates integration with various third-party chat, messaging, helpdesk, and other platforms such as LiveChat, ServiceNow, Salesforce, and more. Other features include keyword tracking, configurable alerts, and data visualization.

Starting price

Free

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Enterprise Accelerator’s user interface

Ease of use rating:

Enterprise Accelerator reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Enterprise Accelerator's features

Alerts/Escalation
Call center management
Call monitoring
Call recording
Dashboard
Data connectors
Data discovery
Data visualization
Knowledge management
Live chat
Multi-Channel communication
Multi-Channel data collection
Natural language search
Performance metrics
Predictive analytics
Query builder
Reporting/Analytics
Self service data preparation
Self-service analytics
Sentiment analysis
Social media integration
Storytelling
Surveys & feedback
Text analysis

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Enterprise Accelerator pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Enterprise Accelerator price and value

Value for money rating:

Enterprise Accelerator support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

In Person
Webinars
Live Online
Documentation

Enterprise Accelerator FAQs

Q. What type of pricing plans does Enterprise Accelerator offer?

Enterprise Accelerator has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Enterprise Accelerator?

Enterprise Accelerator has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Enterprise Accelerator support?

Enterprise Accelerator supports the following languages:
English


Q. Does Enterprise Accelerator offer an API?

No, Enterprise Accelerator does not have an API available.


Q. What level of support does Enterprise Accelerator offer?

Enterprise Accelerator offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

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