getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Exelysis Contact Center Logo

On-premise and cloud-based contact center solution.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Exelysis Contact Center - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Exelysis Contact Center overview

What is Exelysis Contact Center?

Exelysis Contact Center is a cloud-based and on-premise PBX system designed for businesses in telecommunications, finance, telemarketing, infrastructure, food and beverage, and other industries. It lets sales representatives streamline customer communications via predictive dialing, click-to-call, call recording, call distribution, and more from a unified platform.

Exelysis Contact Center enables staff members to route calls, manage sales campaigns, access voice recordings, view contact information, transfer calls, and more. Sales teams can automate outbound campaigns by previewing customers’ calling cases and communicating with customers for large-scale campaigns via the broadcast dialing functionality. Also, supervisors can track agent productivity, build intuitive IVR systems, and monitor campaign performance to optimize overall customer relations.

Exelysis Contact Center helps team members handle inbound or outbound calls, add calls to queue, access encrypted recordings, and track call statistics in real-time. The platform also provides an API, which allows businesses to integrate the platform with several third-party ERP and CRM solutions.

Starting price

50per user /
per month

Alternatives

with better value for money

Exelysis Contact Center’s user interface

Ease of use rating:

Exelysis Contact Center pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(4)
5(22)

What do users say about Exelysis Contact Center?

Innovative and stable platform, easy to use, with many options including logging and reporting.


Who uses Exelysis Contact Center?

Based on 26 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Leisure, Travel & Tourism
Financial Services

Use cases

Call Center
Call Recording

Exelysis Contact Center's key features

Most critical features, based on insights from Exelysis Contact Center users:

Call logging
Call monitoring
Queue management
Reporting/Analytics
Call recording

All Exelysis Contact Center features

Features rating:

Activity dashboard
Activity tracking
API
Archiving & retention
Auto-Dialer
Automatic call distribution
Blended call center
Callback scheduling
Call center management
Call disposition
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call tagging
Call tracking
Call transfer
Campaign management
Computer telephony integration
CRM
Customizable reports
Event triggered actions
File transfer
Inbound call center
IVR
Manual dialer
Monitoring
On-Demand recording
Outbound call center
Performance management
Predictive dialer
Progressive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Recording
Reporting/Analytics
Reporting & statistics
Scheduled recording
Third-Party integrations
Voice mail

Exelysis Contact Center alternatives

Exelysis Contact Center logo

Starting from

50

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ringover logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Convoso logo

Starting from

90

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DialedIn CCaaS logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Exelysis Contact Center pricing

Value for money rating:

Starting from

50

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Exelysis Contact Center price and value

Value for money rating:

To see what individual users think of Exelysis Contact Center's price and value, check out the review snippets below.

“Innovative and stable platform, easy to use, with many options including logging and reporting.”
SP

Spyros P.

IT Manager

Exelysis Contact Center integrations (2)

Top integrations

Exelysis Contact Center support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation
Webinars

Exelysis Contact Center FAQs

Related categories