FastViewer Pricing, Features, Reviews & Comparison of Alternatives

FastViewer

Remote support, online meeting and web conferencing software

4.0/5 (1 review)

FastViewer overview

What is FastViewer?

FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers.

Anyone can participate in web conferences with FastViewer, regardless of the platform used. And as a remote maintenance tool, it has all the necessary features for problem-solving. An IT administrator is shown the desktop view of the computer experiencing a problem, with that device and location as the second participant. This connection can also be used to control the target system, and data of all kinds can be exchanged between the two systems. The IT administrator thus has full remote access to a target system.

Conferences, file transfers and remote connections with FastViewer are secured with 256-bit AES encryption. This both ensures data security and protects the connection from unauthorized access.
www.fastviewer.co.uk

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Germany

Supported languages

English, German
FastViewer screenshot: FastViewer desktopFastViewer ENFastViewer screenshot: FastViewer sessionFastViewer screenshot: FastViewer chat

FastViewer user reviews

Excellent
0
Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.0
  4.0
Ígor Sira

One of the most complete of the market, with all its kindness separated and organized.

Used weekly for less than 6 months
Reviewed 2018-07-19
Review Source: Capterra

We went from using a single common remote support software to offering our customers a more corporate image of our remote connection services, different approaches in different subprograms of the same package for the same monthly use price

Pros
Fastviewer allows you to create a more corporate image of the remote connection services between teams, giving different options such as remote sessions to support, allowing exchange the address of the connection to see and show as the case may be, can be used to give inductions of use of software, work meetings between different members of a group. You can customize the invitations that are made to the participants You can make connections between computers with different operating systems, thus offering wide compatibility in different work scenarios, or relationship supplier-client, tutor-student, etc.

Cons
It is a software intended for corporate use, and although it has several ways to pay according to use, such as purchase of a license, prepaid service by time or income according to its use, it can become expensive for a small business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

FastViewer pricing

Pricing options
Subscription
Free trial
View Pricing Plans

FastViewer offers various pricing plans based on the solution and type of subscription. Please contact FastViewer directly for pricing information.

FastViewer features

API (235 other apps)
Activity Dashboard (129 other apps)
Alerts / Escalation (83 other apps)
Automatic Notifications (109 other apps)
CRM Integration (94 other apps)
Chat (208 other apps)
Customizable Branding (135 other apps)
Email Integration (104 other apps)
Instant Messaging (104 other apps)
Knowledge Base Management (108 other apps)
Monitoring (113 other apps)
Multi-Channel Communication (117 other apps)
Multi-Language (76 other apps)
Reporting & Statistics (143 other apps)
Self Service Portal (80 other apps)
Social Media Integration (91 other apps)
Support Ticket Management (84 other apps)
Surveys & Feedback (97 other apps)
Third Party Integration (161 other apps)
Workflow Management (90 other apps)

Videos and tutorials

Additional information for FastViewer

Key features of FastViewer

  • Discussion Boards
  • Communication Tools
  • Real Time Editing
  • User Access Controls
  • Screen Sharing
  • Real-Time Chat
  • Presentation Tools
  • Screen Sharing
  • Session Transfer
  • Categorizing
  • Audio Content
  • Video Content
  • Screen Sharing
View All Features