App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Fireflies
5
584
4
66
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation analysis & notes taking solution for meetings
Table of Contents
Is this product right for your business?
Find out with a
Fireflies - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Fireflies overview
Based on 652 verified user reviews
What is Fireflies?
Reviews for Fireflies come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Marketing and Advertising (9%), and Financial Services (6%). The most frequent use case for Fireflies cited by reviewers is call recording (77% of reviewers).
What do users say about Fireflies pricing?
Reviewers indicate the free plan helps them evaluate Fireflies before subscribing, and users appreciate advanced features and integrations in paid tiers. Some reviewers find pricing confusing and report unpredictable costs, especially for extra AI credits and team additions.
Starting price
Alternatives
with better value for money
Pros & Cons
Meeting Transcription
Meeting Management
Summary and Action Items
Recurring errors and minor bugs
Fireflies’s user interface
Fireflies review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.8
Customer support
4.5
Reviews sentiment
What do users say about Fireflies?
Reviewers appreciate Fireflies for its accurate meeting transcriptions, automated note-taking, and comprehensive summaries, which save them significant time and help them stay focused during meetings. They find the tool easy to use, value its integration with platforms like Zoom and Teams, and say it reliably captures both in-person and virtual meetings, making follow-up and accountability easier. They also highlight the usefulness of searchable transcripts and action items for quick reference and sharing.
Some report that the pricing structure feels restrictive, with advanced features and AI credits locked behind higher tiers, and occasional extra charges. They mention minor issues with summary nuance, interface clutter, and limitations in customization or multi-account support, but feel the productivity gains outweigh these drawbacks.
Select to learn more
Who uses Fireflies?
Based on 652 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Fireflies's key features
Most critical features, based on insights from Fireflies users:
All Fireflies features
Features rating:
Fireflies alternatives
Fireflies
Starting from
No pricing info
Sales Ask
Starting from
160
/user
Per month
Gong.io
Starting from
No pricing info
Apollo.io
Starting from
49
/user
Per month
Fireflies integrations (6)
Integrations rated by users
We looked at 652 user reviews to identify which products are mentioned as Fireflies integrations and how users feel about them.
Integration rating: 4.8 (78)
“MS Teams am zentraler Punkt für Projekte, deren Planung und der Projektkommunikation”
Christoph D.
Head of Project Management Office
Integration rating: 4.9 (76)
Integration rating: 4.8 (66)
Integration rating: 4.7 (44)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”
Augusto C.
Docente di Diritto ed Economia
Integration rating: 4.8 (23)
Integration rating: 4.8 (23)
Fireflies customer support
What do users say about Fireflies customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Fireflies customer support.
Widely noted by reviewers, Fireflies customer support is consistently responsive and quick to address questions or issues.
A significant portion of users highlight that support staff are helpful, knowledgeable, and make troubleshooting easy.
To see what individual users say about Fireflies's customer support, check out the review snippets below.
“Fireflies is a great tool that boosts productivity and offers prompt, reliable customer support.”
Suratman j.
Operation
“Customer service is always quick to respond if I have any issues.”
Lindsey H.
Founder
Fireflies FAQs
Q. What is Fireflies used for?
Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation. One of the features of Fireflies is the ability to leave comments and reactions at different points in the call, which are automatically time-stamped. Fireflies allows users to create soundbites, which are easily shareable audio snippets that capture moments from your calls.
