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ID Cloud
ID CLOUD, A premium cloud contact center solution.
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ID Cloud - 2026 Pricing, Features, Reviews & Alternatives
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ID Cloud overview
What is ID Cloud?
ID CLOUD, A top-class cloud contact center solution that helps to streamline all your business communication and customer interactions through multiple communications channels e.g. voice, video, chat, email, social media & messaging. It offers organizations the ability to scale up effortlessly & pay as per use. ID CLOUD effortlessly integrates with all of your current applications & CRM. Make your regular client conversations smooth & enhance efficiency and drive business growth with ID CLOUD.
Key benefits of using ID Cloud
Quick deployment & activation
Comprehensive reports
Work from anywhere agents
Real time monitoring
Optimized agent efficiency
Improve ROI
Scale up or down as per need
Provide better customer experiences
Higher uptime
Connect with customers on all channels
Adhere to the DNC guidelines
Increase call handling capacity
Starting price
Alternatives
with better value for money
ID Cloud’s user interface
ID Cloud reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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ID Cloud's features
ID Cloud alternatives
ID Cloud
Starting from
No pricing info
Zendesk Suite
Starting from
39
Per month
CTM
Starting from
79
Per month
CallTools
Starting from
79.99
Per month
ID Cloud integrations (3)
Top integrations
ID Cloud support options
Typical customers
Platforms supported
Support options
Training options
ID Cloud FAQs
ID Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does ID Cloud support?
ID Cloud supports the following languages:
English
Q. Does ID Cloud offer an API?
Yes, ID Cloud has an API available for use.
Q. What other apps does ID Cloud integrate with?
ID Cloud integrates with the following applications:
Zoho CRM, LeadSquared, Zoho Desk
Q. What level of support does ID Cloud offer?
ID Cloud offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat