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ISL Light vs Splashtop Comparison

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Overview

Category Leaders

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices...

Category Leaders

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

34.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

709

5

4

3

2

1

538

160

10

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

678

5

4

3

2

1

541

108

19

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.
Easy and great remote support solution , secure and stable for our remote connection needs.
Having tried many other remote products finding one that has all the features I required and delivering them at such a competitive price was a natural winner for me.

Pros

I love how easy it was to set up on my computer and the computer that I was accessing remotely. I also love how simple it is to use.
I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.
I like that I am able to access up to 10 computers, I like that I am able to access multiple computer simultaneously. I also like that I am able to reboot the accessed computer with ease.

Cons

The client interface on the website is increasingly ambiguous - we find often clients download the wrong code - the client side.
Switching monitors is also a drag as it's also very, very slow to display the content of each individual monitor.
It is a little bit difficult to set up the On Prem version and personalize it.

Cons

Previously I refused to pay for apps which lack performance. I had no reluctance in paying for this one.
The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the remote desktop.
It was very difficult for me to change my password on splashtop when I forgot it. That was my only issue with splashtop.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features69
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Desktop Virtualization
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Reporting
  • Interaction Tracking
  • Inventory Management
  • License Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Print Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Anti Virus
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Desktop Virtualization
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Reporting
  • Interaction Tracking
  • Inventory Management
  • License Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multiple Monitor Access
  • Multiple User Accounts
  • On-Demand Recording
  • Performance Metrics
  • Presentation Streaming
  • Presenter Control Management
  • Print Management
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Support
  • Workflow Management

Integrations

  • Total integrations5
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations12
  • Adobe Commerce
  • BigCommerce
  • Freshdesk
  • Google Analytics 360
  • HubSpot CRM
  • Intercom
  • Jira
  • Mailchimp
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twilio
  • Twitter/X
  • WhatsApp
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

RM
AvatarImg

Roger M.

Information Technology and Services, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Great remote support software for reasonable cost.

Reviewed 5 years ago

Splashtop saves me countless trips to customer sites and I am also able to support long distance customers which extends my company's market reach.

Pros

Light on resources. Can customize deployment packages for the customer to download themselves via a link.

Cons

I haven't seen the feature of being able to boot into Safe Mode and control the desktop yet.

JA
AvatarImg

Jo A.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Remote Control Software that is affordable and WORKS!

Reviewed a year ago

Splastop has been paramount in allowing me to move to another state and keep my job by working remotely. I have never had a problem with Splashtop, it is a fast, light weight program that requires Zero programing, and it works.

Pros

I appreciate the Simple interface of Splashtop and you view the remote computer as if you are sitting in front of it. The file transfer portion works fast and effectively.

Cons

The version of Splashtop I am using requires the PCs to stay on, it cannot "wake on command" at least not yet.

Vendor response

Hello Jo, Thank you for sharing your positive experience with Splashtop. We're thrilled to hear that our remote control software has played a crucial role in facilitating your transition to remote work seamlessly. We understand your feedback regarding the need for PCs to stay on and are continuously working to improve our features. Your loyalty and trust in Splashtop mean a lot to us, and we're committed to providing you with a high-quality product. If you ever need assistance or have suggestions for further enhancements, please don't hesitate to reach out

DB
AvatarImg

Daniele B.

Public Policy, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Everything is easy

Reviewed 4 years ago

Because the covid-19 we had to stay at home from one day to another and was absolutely necessary to have an easy and light solution for smart and remote work without a VPN availability. Splashtop easily solved this necessity

Pros

It was easy to install: due to coronavirus all my colleagues installed Spalshtop by themselves at home. Easy to use:all of them are using Splashtop without any formation. Easy to administer: it was very easy for me manage licences

Cons

An option missing is to send a sequence that simulates ctrl alt canc via keyboard. Not a strategic absence but could help