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JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Last updated: February 2026
JIRA Service Management Alternatives & Competitors (2026)
Top 9 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.1
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
0.2
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
monday.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
Value for money
Starting price
Functionality
Inventory Tracking
5/5
User Management
5/5
Purchasing & Receiving
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.2
Value for money
Starting price
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Asana
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project tracking and workflow management platform
0.1
Value for money
Starting price
0.1
Functionality
Process Change Tracking
5/5
Knowledge Management
5/5
Visual Analytics
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
0.1
Value for money
Starting price
0.1
Functionality
File Sharing
5/5
Maintenance Scheduling
5/5
Commenting/Notes
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
0.1
Value for money
Starting price
0.2
Functionality
Percent-Complete Tracking
5/5
Incident Management
5/5
Single Page View
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
InvGate Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
0.2
Value for money
Starting price
Functionality
IT Asset Management
5/5
Help Desk Management
5/5
Workflow Management
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Zoho Projects
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project Management, Collaboration and Bug Tracking
0.1
Value for money
Starting price
0.1
Functionality
Bug/Issue Capture
5/5
Resource Scheduling
5/5
Reminders
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Juro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for contract automation.
0.2
Value for money
No pricing info
Starting price
Functionality
Document Review
5/5
Commenting/Notes
5/5
Version Control
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.2
Value for money
Starting price
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Confluence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote team collaboration and knowledge workspace
Value for money
Starting price
0.1
Functionality
Transcripts/Chat History
5/5
Templates
5/5
Team Management
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
ManageEngine OpManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Achieve holistic IT infrastructure monitoring with OpManager
0.3
Value for money
Starting price
0.1
Functionality
IT Asset Management
5/5
Data Import/Export
5/5
Uptime Reporting
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
SkuVault Core
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Warehouse inventory system for retailers
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
3PL Management
5/5
Warehouse Management
5/5
Real-Time Data
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
OpenGov Permitting & Licensing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build an experience applicants and staff love.
0.5
Value for money
No pricing info
Starting price
0.9
Functionality
Reporting/Analytics
5/5
Permit Issuance
5/5
License Inventory
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software for serious construction teams.
0.3
Value for money
Starting price
0.1
Functionality
Data Synchronization
5/5
Access Controls/Permissions
5/5
Alerts/Notifications
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Howspace, because how you engage your people matters.
Value for money
Starting price
0.3
Functionality
Project Management
5/5
Drag & Drop
5/5
Customizable Branding
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise data storage management and encryption solution
0.3
Value for money
Starting price
0.2
Functionality
Multi-Cloud Management
4/5
File Sharing
4/5
Encryption
4/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data Protection for MSPs And IT Teams
0.2
Value for money
No pricing info
Starting price
Functionality
Data Replication
5/5
Version Control
5/5
Remote Monitoring & Management
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Backup and synchronization with remote file access
0.1
Value for money
Starting price
0.2
Functionality
Incremental Backup
5/5
File Transfer
5/5
Backup Log
5/5
Top Features
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
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