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JIRA Service Management
5
440
4
260
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Last updated: March 2026
JIRA Service Management Alternatives & Competitors (2026)
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Functionality
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Functionality
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4.8/5
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4.4/5
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4.2/5
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4.6/5
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4/5
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Active Directory Integration
N/A
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Functionality
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4.3/5
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4.2/5
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Functionality
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4.3/5
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Value for money
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Functionality
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Value for money
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Functionality
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5/5
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4.5/5
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4.3/5
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4.2/5
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Value for money
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4.3/5
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4.2/5
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Value for money
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Functionality
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4.6/5
Activity Dashboard
4.5/5
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4.5/5
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4.4/5
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4.3/5
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4.2/5
0.1
Value for money
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Functionality
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5/5
Asset Lifecycle Management
5/5
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4.8/5
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4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
0.1
Value for money
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0.1
Functionality
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5/5
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4.6/5
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4.5/5
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4.4/5
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4.3/5
Alerts/Escalation
4.2/5
0.2
Value for money
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Functionality
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5/5
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5/5
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4.5/5
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4.4/5
Access Controls/Permissions
4.3/5
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4.2/5
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Value for money
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Functionality
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5/5
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Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
0.2
Value for money
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0.1
Functionality
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4.5/5
API
4.5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
0.3
Value for money
Starting price
Functionality
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4.7/5
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4.5/5
Activity Dashboard
4.4/5
Top Features
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
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