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KMS Lighthouse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management for call centers, tech support and more
Table of Contents
KMS Lighthouse - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
KMS Lighthouse overview
What is KMS Lighthouse?
KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other businesses in various industries. It is designed to enable agents and teams to improve the customer experience by being able to answer all queries. KMS Lighthouse offers digital manuals, how-to information, step-by-step procedures, and product comparison tools that are accessible via tablets and mobile devices. The system can integrate with third-party applications including Salesforce, Zendesk, and Freshworks.
KMS Lighthouse can be used by sales teams to share product information with customers, upgrade products/services, and resolve issues while working independently. Teams can use a centralized Knowledge Portal to search by topic and business category and share information with others. Administrators can update content within the portal to align with changing business needs and relevant product updates. KMS Lighthouse helps ensure that teams have access to accurate and current information regardless of time, location, and device used.
KMS Lighthouse’s user interface
KMS Lighthouse pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about KMS Lighthouse?
Administrator Interface is very simple so the admin can create and change templates by himself without the support.
Select to learn more
Who uses KMS Lighthouse?
Based on 20 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
- Not enough reviewsKMS Lighthouse's features
Features rating:
KMS Lighthouse alternatives
KMS Lighthouse
Starting from
25
Per month
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KMS Lighthouse pricing
Value for money rating:
Starting from
25
Per month
User opinions about KMS Lighthouse price and value
Value for money rating:
To see what individual users think of KMS Lighthouse's price and value, check out the review snippets below.
Meny L.
knowledge manger
Stacy M.
Automation Solutions Manager
KMS Lighthouse integrations (3)
Top integrations
KMS Lighthouse support options
Typical customers
Platforms supported
Support options
Training options
KMS Lighthouse FAQs
KMS Lighthouse has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations
Q. What languages does KMS Lighthouse support?
KMS Lighthouse supports the following languages:
English
Q. Does KMS Lighthouse offer an API?
Yes, KMS Lighthouse has an API available for use.
Q. What level of support does KMS Lighthouse offer?
KMS Lighthouse offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base