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Motadata ServiceOps Logo

IT service management platform to adopt digital changes

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Motadata ServiceOps - 2026 Pricing, Features, Reviews & Alternatives

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Motadata ServiceOps overview

What is Motadata ServiceOps?

Motadata ServiceOps is an IT service management (ITSM) solution built on the proprietary DFIT (Deep Learning Framework for IT Operation). It empowers IT teams to rapidly adopt changes across the board.It offers capabilities like intelligent automation, NLP-powered virtual agents, and enterprise service management, among other things.

Key benefits of using Motadata ServiceOps

  • Quick access to internal services by the employees.
  • Improves productivity across the enterprise.
  • Reduce MTTR using end-to-end Automation in a multivendor ecosystem.
  • Efficiently manage the end-to-end lifecycle of assets centrally.
  • Reduce cost by optimizing Software license management.
  • Perform new patch deployment across a network at scale.
  • Starting price

    Free

    Alternatives

    with better value for money

    Motadata ServiceOps’s user interface

    Ease of use rating:

    Motadata ServiceOps pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(19)
    5(31)

    What do users say about Motadata ServiceOps?

    Users say Motadata ServiceOps offers unified service desk, asset management, and patch management features that help streamline IT operations. They find its multi-channel support, including chatbots, and real-time updates useful for managing infrastructure health and decision-making. Some indicate the platform is user-friendly and provides good value for money.

    Reviewers feel customer support is generally helpful, but they want faster issue resolution and improved documentation. They report that the portal could be more robust and stable, and some mention challenges for organizations with limited IT expertise. They appreciate the product’s suitability for enterprise needs and healthcare organizations.


    Who uses Motadata ServiceOps?

    Based on 50 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Information Technology and Services
    Real Estate
    Architecture & Planning
    Banking
    Others

    Use cases

    IT Asset Management
    ITSM
    Incident Management
    Help Desk
    Service Desk

    Motadata ServiceOps's key features

    Most critical features, based on insights from Motadata ServiceOps users:

    Customizable templates
    Reporting & statistics
    Problem management
    Knowledge base management
    Incident reporting

    All Motadata ServiceOps features

    Features rating:

    Configurable workflow
    Data visualization
    Real-Time notifications
    Collaboration tools
    Prioritization
    Chat/Messaging
    Contract/License management
    Document storage
    Service catalog
    Service level agreement (sla) management
    Availability management
    Customizable branding
    Audit trail
    Workflow management
    Activity tracking
    Alerts/Notifications
    Incident management
    Task management
    Inventory management
    Customizable fields
    Support ticket tracking
    IT asset management
    Support ticket management
    Asset tracking
    Self service portal
    Alerts/Escalation
    Multi-Channel communication
    Mobile app
    User management
    Mobile access
    Maintenance scheduling
    Location tracking
    Live chat
    License management
    IT incident management
    IT asset tracking
    Issue management
    Historical reporting
    Third-Party integrations
    Tagging
    Surveys & feedback
    Status tracking
    Software License Management
    Search/Filter
    Reporting/Analytics
    Reminders
    Release management
    Relationship mapping
    Real-Time chat
    QR codes
    Purchase order management
    Project management
    Multi-Location
    Multi-Language
    Compliance management
    Commenting/Notes
    Client portal
    Check-in/Check-out
    Change tracking
    Change planning
    Change management
    Catalog management
    Barcoding/RFID
    Barcode/Ticket scanning
    Automated routing
    Audit management
    Asset lifecycle management
    Asset assignment
    Approval workflow
    Approval process control
    API
    Analytics
    Activity dashboard
    Active directory integration
    Help desk management
    Full text search
    Forms management
    Fixed asset management
    Event logs
    Email templates
    Drag & drop
    Document management
    Disposal management
    Depreciation management
    Data import/export
    Dashboard creation
    Dashboard
    Customizable reports
    Customizable forms
    Cost tracking
    Content management
    Content library
    Configuration management
    Compliance tracking

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    Motadata ServiceOps pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Motadata ServiceOps price and value

    Value for money rating:

    Motadata ServiceOps integrations (1)

    Top integrations

    Motadata ServiceOps support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Phone Support
    Knowledge Base
    Email/Help Desk

    Training options

    Webinars
    Documentation
    Live Online

    Motadata ServiceOps FAQs

    Q. What type of pricing plans does Motadata ServiceOps offer?

    Motadata ServiceOps has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Motadata ServiceOps?

    Motadata ServiceOps has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Motadata ServiceOps support?

    Motadata ServiceOps supports the following languages:
    English


    Q. Does Motadata ServiceOps support mobile devices?

    Motadata ServiceOps supports the following devices:
    Android, iPad, iPhone


    Q. Does Motadata ServiceOps offer an API?

    No, Motadata ServiceOps does not have an API available.


    Q. What level of support does Motadata ServiceOps offer?

    Motadata ServiceOps offers the following support options:
    Chat, Phone Support, Knowledge Base, Email/Help Desk

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