Newfies-Dialer Pricing, Features, Reviews & Comparison of Alternatives

Newfies-Dialer

Auto dialers for lead generation & telemarketing

5.0/5 (4 reviews)

Newfies-Dialer overview

What is Newfies-Dialer?

Newfies-Dialer is an auto-dialer, voice broadcasting, and SMS messaging platform which can be used to make telephone calls and send text messages for direct advertising, phone surveys, lead generation, appointment reminders, product updates, emergency notifications, and more. The system is suited for organizations who wish to call their contacts using pre-recorded messages, with the option to transfer calls to live agents in a call center.

Newfies-Dialer is commonly used for lead generation, using press-one campaigns with live call transfers. An automated call can be made to a contact, with a recorded message of the proposition being made, and the contact can be immediately transferred to a live agent if they press 1. The outbound IVR (interactive voice response) system built into Newfies-Dialer enables users to create simple press-one lead generation campaigns, or complex branching surveys for political campaigns. A range of nodes are available in the survey builder, which can be used to create surveys many levels deep, with conditional branching based on answers given, or on third party data collected using the API node to make API calls. Newfies-Dialer can also be used for debt collection, reminding customers that payment is due, and transferring them to an agent to make a credit card payment over the phone.

Newfies-Dialer also offers answering machine detection, do not call (DNC) lists, bulk SMS messaging, text-to-speech, campaign analytics, multiple caller IDs, auto-redial, personalized messages, and more.
www.newfies-dialer.org

Pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English, French, German, Spanish, Italian and 3 other languages, Dutch, Portuguese, Chinese (Traditional)
Newfies-Dialer screenshot: Agent InterfaceNewfies-Dialer Agent InterfaceNewfies-Dialer screenshot: Agent ReportingNewfies-Dialer screenshot: Queues & Callcenter ReportsCreating a phone survey application to Newfies-Dialer for Market Research

Newfies-Dialer user reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  5.0
  5.0
Subhajit M.

Perfect Dialer

Used daily for 6-12 months
Reviewed 2019-06-27
Review Source: Capterra

Now a days advertising approach is the key solution for all the businesses to reach your target audience. With New Fies Dialer you can reach a lot of your customers in the least possible time and expense helping everyone to boost their sales and services.

Pros
The platform, the functions , the different dynamic features which helps for everyone who needs to do advertising for their products boosting their sales and service.

Cons
Nothing as such. I didn't find any technical or non-technical glitch as of now.

Response from Star2Billing S.L.


Thank you for your kind words.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan G.

Best Dialer for the Money!

Used daily for 1-2 years
Reviewed 2016-08-03
Review Source: Capterra

We have been using this dialer for well over a year, I have lots of 100's of hours researching and testing other dialers, Newfiers is by far the best dialer for the money, hands down! We have already turned other small marketing partners onto this dialer and recommend to anyone looking to control their cash flow with phone calls. Sincerely, Ryan R. Goering CEO of Creactive Inc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shane H.

Great Service!

Reviewed 2016-10-04
Review Source: Capterra

This company has done a great job with building out this system. It is easy to use and the customer service is great!

Pros
easy to use, great customer service, great reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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akin a.

Coolest Application

Reviewed 2016-09-22
Review Source: Capterra

Newfies Dialer is a good application that meet the simple need for voicebroadcast/sms. The clients appreciate the simplicity and easy use; the features meet objectives needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Newfies-Dialer pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing is dependent on capacity requirements.

For 10 agents: $199 per month
For 20 agents: $399 per month
For 40 agents: $599 per month
For 80 agents: $999 per month

Newfies-Dialer features

API
Activity Dashboard
Call Center Management
Customizable Branding
Queue Management
Reporting & Statistics
Reporting/Analytics
Surveys & Feedback
Third Party Integrations

Alerts / Escalation (192 other apps)
Alerts/Notifications (149 other apps)
Chat/Messaging (226 other apps)
Email Management (148 other apps)
Knowledge Base Management (173 other apps)
Live Chat (181 other apps)
Mobile Access (133 other apps)
Multi-Channel Communication (181 other apps)
Real-Time Chat (137 other apps)
Self Service Portal (151 other apps)
Support Ticket Management (138 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Newfies-Dialer

Key features of Newfies-Dialer

  • Live call transfers
  • Caller ID
  • Voicemail detection
  • Personalized messages
  • Text-to-speech
  • Surveys
  • Multi-level IVR menus
  • DNC (do not call) list
  • Contact management
  • Customizable branding
  • Real-time analytics
  • Performance & progress monitoring
  • Scheduling
  • SMS messaging
  • API access
  • Credit card & PayPal integration
  • Auto-redial
  • Multi-tenant
  • Outbound call conferencing
  • Campaign management
View All Features

Benefits

Newfies-Dialer automatically detects whether a person or voicemail system has answered a call, and can be set to hang up or leave a message if voicemail is detected.

A range of text to speech providers are supported, including all MRCP-based systems, and users can set up personalized messages or prototype their surveys using text to speech.

Multi-level IVR (interactive voice response) menus can be set up, and used for surveys, with a range of nodes.

Contacts can be automatically redialed if they did not answer, or if they answered but did not RSVP or complete the survey.

Multiple caller ID options are available, allowing companies to deliver their caller ID to contacts to enable callbacks, rotate through a range of caller IDs, or randomize their caller ID.