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Opinew Logo

Opinew

AI-Powered review management system for Shopify

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Opinew Pricing, Features, Reviews and Alternatives

Opinew product overview

Price starts from

9

Per month

Per Feature

What is Opinew?

Opinew boosts your Shopify store with reviews rich in UGC. The system allows businesses to send emails, SMS messages, and printed review invitations as well as the ability to import reviews in bulk from Amazon, AliExpress, and eBay. Easily customize widgets and emails to fit your branding while using the advanced analytics dashboard to take better decisions based on your customers' behaviors

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars

Opinew pricing information

Value for money

4.8

/5

39

Starting from

9

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Opinew features

Functionality

4.7

/5

39

Total features

33

2 categories

Most valued features by users

API
Third Party Integrations
Reporting & Statistics
Customizable Branding
Activity Dashboard
Monitoring
Email Management
Activity Tracking

Functionality contenders

Opinew users reviews

Overall Rating

4.8

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

31

8

0

0

0

Pros
I have been really pleased with the user friendly interface, and also the customer service is excellent to help with any problems or queries.
It is very easy to use and the Chrome extension is amazing. It really fulfills our needs as a small publishing company to have access to our reviews on Amazon and transfer them to our site.
Excellent Website/Product Review App for Shopify Stores - Outstanding Customer Service.
Cons
The colours used don't make it easy to see what's going on i.e. overlapping text. Need more customisation for the pagination very poor and my customers have complained that the "." is confusing.
Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day.
The speed and the impact on my page load times was disappointing.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product for a good price

Reviewed a year ago
Pros

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Cons

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Way more than we expected!

Reviewed 2 years ago

We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable. They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback. Another thing: Opinew is a big boost for the SEO.

Pros

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Cons

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely happy, helped my store conversons

Reviewed 2 months ago

Very happy.

Pros

The ease of use and the fact that the reviews from Amazon, ebay are genuine Authentic reviews.

Cons

the face that I need more reviews, the plan I was on ran out quickly. it did have 500 reviews though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great Customer Service

Reviewed a year ago
Pros

How quickly customer service gets back to me (within minutes via chat)

Cons

The pricing, alot of add on features/ upgrades

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Opinew es una de las mejores herramientas en el mercado para gestionar reseñas

Reviewed 4 months ago

Me ha encantado el producto, porque ha permitido conocer la opinion de muchas persoans, que utilizan ciertos software.

Pros

Una aplicación extraordinaria para utilizar. se ajusta de forma natural, lo que ahorra un montón de tiempo! la asistencia es en general bastante productiva también! sugeririble!

Cons

Hay elementos sorprendentes que podemos tener con el rediseño.

Showing original review in Spanish. See translation

Opinew FAQs and common questions

Q. What type of pricing plans does Opinew offer?

Opinew has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Opinew?

Opinew has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Opinew support?

Opinew supports the following languages:
Chinese (Simplified), Czech, English, French, German, Greek, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Slovak, Spanish


Q. Does Opinew offer an API?

Yes, Opinew has an API available for use.


Q. What other apps does Opinew integrate with?

Opinew integrates with the following applications:
AfterShip, Wiser, Klaviyo, LoyaltyLion, Omnisend


Q. What level of support does Opinew offer?

Opinew offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum

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