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Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
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GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Rating criteria
Reviews by rating
Birdeye
TrueReview
Score My Reviews
Recommended
janet w.
Medical Practice, 1-10 employees
Used weekly for 2+ years
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Has helped improve ratings
Getting email notifications regarding all reviews posted online
nothing that comes to mind at the moment
Howard S.
Hospital & Health Care, 11-50 employees
Used weekly for 6-12 months
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Easy to use ; helpful to our practice. Good feedback
No downside with the use of this product
Ahmad E.
Hospital & Health Care, 51-200 employees
Used weekly for 2+ years
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Gets you good weekly reports to see how the facility is trending in reviews.
Inability to remove reviews from portals
Gregory F.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 2+ years
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Very easy to use and address reviews. The reviews are available immediately for quick response.
I can honestly think of no cons at the time.
Jeff S.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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This software allows us to see a complete picture of the reviews being received
Easy monitoring of review activity with automatic recommendations
Not always successful in having negative reviews removed, regardless of the reason.
Kay B.
Medical Practice, 51-200 employees
Used daily for 2+ years
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Integration/implementation was easy. The monitoring is great as well.
The lack of ability to correct or respond to issues or even ability to delete negative comments that do not pertain to our practice or doctor is frustrating The response on portal seems very auto-generated
Brianna S.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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Online reputation is extremely important to our business. We receive many of our patients through online reviews. Being able to manage and see these reviews in real time helps us manage and respond in a timely manner. The software is easy to use and requires little work on our end. Highly recommend.
Integration with our practice management system, Nextech would be great so we dint have to manually upload a contact list
Karen S.
Medical Practice, 1-10 employees
Used monthly for 2+ years
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Have been using them since2016 who it was review concierge.
I love getting an email from you when a patient writes a review.
Nothing, I do not have complex needs in my practice
Erin G.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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I like the low cost and the ease of use.
I dislike that they took of the review gatekeeping.
Randee E.
Hospital & Health Care, 1-10 employees
Used daily for 6-12 months
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I have a great time using ReviewIQ.
It's functionality is spot on. The billing process is seamless.
Report features are lacking but it is improving!