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SmartAction Speech IVR System Logo

AI virtual agent solution

Table of Contents

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SmartAction Speech IVR System - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

SmartAction Speech IVR System overview

What is SmartAction Speech IVR System?

SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

The system utilizes natural language understanding and generation, facilitating conversations that closely resemble human interaction across voice and SMS channels. SmartAction has created a unique agent design center, allowing the speech IVR system to be tailored to meet specific business requirements.

Key features contributing to this tailored, human-like experience include customized intents derived from comprehensive call studies, compatibility across different channels, and scalability to maintain accuracy as call volume increases. The virtual agent is designed to comprehend unique business and industry terminology, providing efficient solutions to customer inquiries and problems, thereby improving first contact resolution rates.

Starting price

0.2per user /
per month

Alternatives

with better value for money

SmartAction Speech IVR System’s user interface

Ease of use rating:

SmartAction Speech IVR System reviews

Overall rating

5.0

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

SmartAction Speech IVR System's key features

Most critical features, based on insights from SmartAction Speech IVR System users:

Audio capture
Automatic transcription
Blended call center
Call center management
Call logging
Call recording
Call routing
Chatbot
Computer telephony integration
Concatenated speech

All SmartAction Speech IVR System features

Features rating:

Audio capture
Automatic transcription
Blended call center
Call center management
Call logging
Call recording
Call routing
Chatbot
Computer telephony integration
Concatenated speech
Customizable macros
IVR
Multi-Channel data collection
Multi-Language
Multiple Scripts
Phone Key Input
Speech-to-Text analysis
Survey/Poll management
Text to speech
Voice Customization
Voice mail
Voice recognition

SmartAction Speech IVR System alternatives

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Per month

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LiveAgent logo

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SmartAction Speech IVR System pricing

Value for money rating:

Starting from

0.2

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SmartAction Speech IVR System price and value

Value for money rating:

SmartAction Speech IVR System support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

Live Online
Documentation

SmartAction Speech IVR System FAQs

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