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SmartAction Speech IVR System
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent solution
Last updated: August 2026
SmartAction Speech IVR System Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.2
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Freshdesk
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.7
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.6
Value for money
Starting price
0.5
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.2/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.6
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.3
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.6
Value for money
Starting price
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.7
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.8
Value for money
Starting price
0.9
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.4
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.7
Value for money
Starting price
0.8
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.7
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Automatic Transcription
N/A
Blended Call Center
N/A
Call Center Management
N/A
0.7
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Value for money
No pricing info
Starting price
0.4
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
0.2
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Escalation
5/5
Top Features
Automatic Transcription
N/A
Blended Call Center
N/A
Call Center Management
N/A
0.5
Value for money
Starting price
0.7
Functionality
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Call Center Management
N/A
0.6
Value for money
Starting price
1.1
Functionality
Automated Routing
5/5
Access Controls/Permissions
N/A
AI Copilot
N/A
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Call Center Management
N/A
0.7
Value for money
Starting price
0.7
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Audio Capture
N/A
Automatic Transcription
N/A
Blended Call Center
N/A
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
5/5
Activity Dashboard
3/5
API
3/5
Top Features
Blended Call Center
N/A
Call Center Management
N/A
Call Logging
N/A