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Talkative
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud omnichannel AI contact centre platform
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Talkative - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Talkative overview
What is Talkative?
Talkative is a cloud-based omnichannel AI customer service platform built for mid-market and enterprise B2C contact centers. The platform combines generative AI agents with live agent support across web chat, video, voice, SMS, WhatsApp, and social messaging channels, allowing organizations to automate a large share of digital support queries while maintaining human escalation paths for complex interactions.
Talkative provides AI agents trained against private knowledge bases, enabling automated query resolution without reliance on generic large language model outputs. Live agent tools include real-time AI assistance, suggested responses, and post-interaction summarization to reduce manual workload. The platform integrates with CRM systems, helpdesk software, and contact center infrastructure, supporting deployment within existing technology stacks. Reporting and analytics dashboards surface interaction data across all channels, giving operations teams visibility into volume, resolution rates, and agent performance.
Talkative is suited for retail, financial services, utilities, and other B2C sectors with high inbound digital contact volumes. Configuration options cover AI agent behavior, channel routing, escalation logic, and branding, supporting both self-service and agent-assisted service models. The platform is designed to scale across enterprise contact center environments without requiring significant infrastructure changes.
Starting price
per month
Alternatives
with better value for money
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Talkative’s user interface
Talkative reviews
Overall rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Talkative's key features
Most critical features, based on insights from Talkative users:
All Talkative features
Features rating:
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Talkative pricing
Value for money rating:
Starting from
299
Per month
Per Feature
User opinions about Talkative price and value
Value for money rating:
Talkative integrations (2)
Top integrations
Talkative support options
Typical customers
Platforms supported
Support options
Training options
Talkative FAQs
Talkative has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What level of support does Talkative offer?
Talkative offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk