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Zoho Assist vs Iperius Remote Comparison (2026)

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Good recommendations?

Zoho Assist

Iperius Remote

Overview

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

Iperius Remote is a secure remote support solution for IT teams and MSPs, enabling on-demand and unattended assistance, screen sharing, remote control, and file transfer on Windows and macOS systems, with customizable branding.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

₹

480

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

8.39

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.5K

1.1K

312

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.3

228

113

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“We use it as part of our remote support workflow for Matrix Computing Technology and have successfully implemented a custom-branded support portal, unattended access, and client remote support services.”

Hosam K.

Owner

“As a cloud-based solution, it seamlessly empowers IT teams to troubleshoot devices across Windows, Mac, Linux, and mobile platforms without requiring end-users to install any software.”

Sean S.

network manager

“One of its biggest advantages is its licensing flexibility, allowing us to easily scale the number of licenses up or down based on our current workloads and active projects.”

Fernando P.

CEO

Pros

“I use it on my website as a button to let people download a customized client and read the code to me so i can offer them remote support.”

Djordje G.

“I guess the software could be more stable and needs some optimisations like the possiblity to adatp resolution on remote desktop, and some errors durnin remote connections”

MARCHAL A.

Sales and Tech Manager

“We use this remote desktop software to access our customers computer for remote interventions and maintenance operations”

MARCHAL A.

Sales and Tech Manager

Cons

“While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.”

Ulysses C.

Coding Consultant

“Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version.”

Miki L.

Owner

“At times, Zoho Assist can experience slight lag or connectivity issues, especially on slower networks, which can affect the smoothness of remote sessions.”

Narsuri S.

Student

Cons

“sometimes it fails to adquire the license, ctrl+c and ctrl+v not always work and its truly anoying when it doesn´t allow to imput admin credentials via remote conection”

Matias K.

systems analyst

“In some cases I just need one option to be available but the cost goes up 400% because 20 other options are added that I don't need.”

Tim S.

Owner

“Some missing features like multiscreen support (mac) are keeping us back to fully start using.”

Jakub R.

Owner and Lead tech