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Tender Support Pricing, Features, Reviews and Alternatives

Tender Support product overview

What is Tender Support?

Tender Support is a customer support app that allows you to create discussion boards and public forums that can be shared with your all web visitors. Users can use this platform to discuss common issues, ask questions, talk with other users and leave feedback. VIP users can get more privileged access to certain categories and topics. Support staff can respond to discussion queries on the go from mobile devices, with the ability to send canned replies based on Echo Templates.

Key benefits of using Tender Support

  • Public Forums: Create a branded public forum and shared discussion space for your customers that your users can access automatically when they log into your site.

  • Organization: Send replies on the go with the mobile app, send canned replies using ECHO Templates, organize discussions into queues and apply filters, assign discussions to staff members.

  • VIPs: Set up limited access to articles, discussions and prioritize discussions from your most important users.

  • Customization: Use custom CSS and JavaScript, as well as Theming, to ad your colors and logo to your discussion site.

  • Advanced Reporting: Track and view incoming discussions by week, month or year. See data such as response time, responder name, and resolution time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Webinars

    Tender Support pricing information

    Value for money

    No reviews

    Starting from

    $

    9

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Tender Support features

    Functionality

    No reviews

    Total Features8 3 categories

    Most valued features by users

    Live Chat
    Knowledge Base Management
    Self Service Portal
    Real-Time Chat
    Prioritization
    Workflow Configuration
    Macros/Templated Responses
    Support Ticket Management

    Functionality contenders

    Zoho Desk
    Functionality
    #1
    Zendesk
    Functionality
    #2
    LiveAgent
    Functionality
    #3
    Tender Support
    Functionality
    #4

    Tender Support users reviews

    Overall rating

    No reviews

    Positive reviews

    No info
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Overall rating contenders

    Zendesk
    Overall rating
    #1
    Zoho Desk
    Overall rating
    #2
    LiveChat
    Overall rating
    #3
    Tender Support
    Overall rating
    #4

    Tender Support FAQs and common questions

    Tender Support has the following pricing plans:
    Starting from: $9.00


    Tender Support has the following typical customers:
    Mid Size Business, Small Business


    Tender Support supports the following languages:
    English


    No, Tender Support does not have an API available.


    Tender Support offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

    Related categories