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Tender Support vs LiveAgent Comparison (2026)
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Good recommendations?
Tender Support
5
0
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LiveAgent
5
1.2K
4
459
3
49
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Tender Support is a <b>customer support app</b> that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.
LiveAgent is the ultimate help desk software with 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence. Start with a 1 month free trial, no credit card required.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.0
1
5
4
3
2
1
0
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
1.7K
5
4
3
2
1
1.2K
459
49
6
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Titus T.
Administrative Manager
Kamlesh M.
marketing consultant
Andhale r.
Customer service associate
Cons
Not enoughreviews yet
Cons
Alex F.
President
Alex F.
President
Sebastian L.
Administrator
- Vendor responds to reviews
- Last review4 years ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features9
- AI Copilot
- AI Summarization
- AI Text Generation
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Artificial Intelligence
- Attachments/Screencasts
- Automated Responses
- Automated Routing
- Automated response
- Automation
- Autonomous Task Execution
- Autoresponders
- Branding
- CRM
- Call Center Management
- Call Scripting
- Chat/Messaging
- Chatbot
- Co-Browsing
- Collaboration Tools
- Community Forums
- Conversation Archiving
- Conversation Intelligence
- Customer Database
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Data Security
- Email Management
- Email Templates
- Email to Case
- Gamification
- Generative AI
- Help Desk
- IVR
- Inbox Management
- Integrations
- Interaction Tracking
- Internationalization
- Key Performance Indicators
- Knowledge Base
- Knowledge Base Management
- Language Detection
- Lead Development
- Live Chat
- Macros
- Macros/Templated Responses
- Mentions
- Messaging
- Mobile Access
- Mobile App
- Mobile Optimization
- Mobile User Support
- Multi-Channel Communication
- Multiple Data Sources
- Natural Language Interaction
- Notifications
- Performance & Reliability
- Performance Metrics
- Personalization
- Phone
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Proactive Chat
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Searchable Articles
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social
- Social Media Integration
- Support Ticket Management
- Surveys
- Surveys & Feedback
- Targeted Emails
- Task Automation
- Team Inbox
- Third-Party Integrations
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Tickets
- User, Role, and Access Management
- Video Chat
- Visitor Activity
- Voice
- Workflow
- Workflow Automation
- Workflow Management
- Total features103
- AI Copilot
- AI Summarization
- AI Text Generation
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Artificial Intelligence
- Attachments/Screencasts
- Automated Responses
- Automated Routing
- Automated response
- Automation
- Autonomous Task Execution
- Autoresponders
- Branding
- CRM
- Call Center Management
- Call Scripting
- Chat/Messaging
- Chatbot
- Co-Browsing
- Collaboration Tools
- Community Forums
- Conversation Archiving
- Conversation Intelligence
- Customer Database
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Data Security
- Email Management
- Email Templates
- Email to Case
- Gamification
- Generative AI
- Help Desk
- IVR
- Inbox Management
- Integrations
- Interaction Tracking
- Internationalization
- Key Performance Indicators
- Knowledge Base
- Knowledge Base Management
- Language Detection
- Lead Development
- Live Chat
- Macros
- Macros/Templated Responses
- Mentions
- Messaging
- Mobile Access
- Mobile App
- Mobile Optimization
- Mobile User Support
- Multi-Channel Communication
- Multiple Data Sources
- Natural Language Interaction
- Notifications
- Performance & Reliability
- Performance Metrics
- Personalization
- Phone
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Proactive Chat
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Searchable Articles
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social
- Social Media Integration
- Support Ticket Management
- Surveys
- Surveys & Feedback
- Targeted Emails
- Task Automation
- Team Inbox
- Third-Party Integrations
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Tickets
- User, Role, and Access Management
- Video Chat
- Visitor Activity
- Voice
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrationsN/A
- 3CX
- Customer Portal
- Total integrations2
- 3CX
- Customer Portal
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