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LiveAgent Logo

Multichannel Help Desk Solution with Powerful AI Features

Last updated: April 2026

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LiveAgent Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud
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LiveAgent

0.6

4.1

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
LiveAgent

0.5

4.2

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
LiveAgent

0.2

4.5

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
LiveAgent

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
LiveAgent

0.2

4.5

Value for money

4.7
24.17
flat rate/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
LiveAgent

0.2

4.5

Value for money

4.7
9
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
LiveAgent

0.7

4.0

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

HelpDesk logo

Ticketing software for effortless customer support

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logo
HelpDesk
logo
LiveAgent

0.3

4.4

Value for money

4.7
29
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Activity Tracking

5/5

AI Copilot

4.7/5

API

4.7/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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logo
Dynamics 365
logo
LiveAgent

0.6

4.1

Value for money

4.7
50
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
LiveAgent

0.5

4.2

Value for money

4.7
61
flat rate/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
LiveAgent

0.5

4.2

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Zoho Assist logo

Cloud-based remote support solution

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logo
Zoho Assist
logo
LiveAgent
4.7

Value for money

4.7
480
flat rate/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
LiveAgent

0.6

4.1

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Odoo  logo

All-in-one open-source business software

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logo
Odoo
logo
LiveAgent

0.6

4.1

Value for money

4.7
31.1
per user/per month

Starting price

15
per user/per month

0.4

4.2

Functionality

4.6

Activity Tracking

4.8/5

Accounting Integration

4.4/5

Activity Dashboard

4.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
LiveAgent

0.6

4.1

Value for money

4.7
71
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Yonyx logo

Decision tree driven Interactive guides for customer service

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logo
Yonyx
logo
LiveAgent
4.7

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.1

4.7

Functionality

4.6

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
LiveAgent

0.1

4.8

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

15
per user/per month

0.2

4.8

Functionality

4.6

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
LiveAgent

0.6

4.1

Value for money

4.7
75
per user/per month

Starting price

15
per user/per month

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
logo
HubSpot Service Hub
logo
LiveAgent

0.5

4.2

Value for money

4.7
15
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Automated Routing

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
logo
JustCall
logo
LiveAgent

0.5

4.2

Value for money

4.7
29
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

5/5

API

5/5

2-Way Messaging

4.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5