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ThinkOwl Logo

A complete AI solution for all your customer support needs.

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ThinkOwl - 2026 Pricing, Features, Reviews & Alternatives

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ThinkOwl overview

What is ThinkOwl?

ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement.

ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.

Key benefits of using ThinkOwl

🔸 Streamline issue resolution with case/ticket management
🔸 Enable self-service options with an intuitive Self-Service Portal
🔸 Gain deep insights into performance with Advanced Analytics
🔸 Capture customer feedback effectively with Customer Surveys
🔸 Offer seamless multilingual support, thanks to AI translation
🔸 Automate repetitive tasks effortlessly with robotic process automation
🔸 Empower agents with intelligent suggestions for the best responses
🔸 Engage customers instantly with real-time conversation AI bots
🔸 Provide hands-free support with AI-powered voicebots
🔸 Understand customer emotions with sentiment analytics

Starting price

40per user /
per month
view pricing plans
try for free

Alternatives

ThinkOwl’s user interface

Ease of use rating:

ThinkOwl reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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ThinkOwl's features

Access controls/permissions
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Automated routing
Autoresponders
Call center management
Chatbot
Collaboration tools
Communication management
Content library
Content management
Conversation intelligence
CRM
Customer database
Customer portal
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data security
Data visualization
Document management
Email management
Feedback management
Full text search
Generative ai
Inbox management
Key performance indicators
Knowledge base management
Knowledge management
Language detection
Live chat
Macros/Templated responses
Multi-Channel communication
Multi-Channel data collection
Multi-Language
NPS survey structure
Performance metrics
Personalization
Predictive analytics
Prioritization
Real-Time analytics
Real-Time chat
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Secure data storage
Self service portal
Sentiment analysis
Service level agreement (sla) management
Single sign on
Social media integration
Support ticket management
Survey/Poll management
Surveys & feedback
Tagging
Task automation
Text analysis
Third-Party integrations
Trend analysis
Video chat
Voice recognition
Widgets
Workflow management

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Free version
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Features
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Customer Support

ThinkOwl pricing

Value for money rating:

Starting from

40

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about ThinkOwl price and value

Value for money rating:

ThinkOwl integrations (1)

Top integrations

ThinkOwl support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Live Online
Documentation
Webinars
In Person
Videos

ThinkOwl FAQs

Q. What type of pricing plans does ThinkOwl offer?

ThinkOwl has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ThinkOwl?

ThinkOwl has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ThinkOwl support?

ThinkOwl supports the following languages:
English, German


Q. Does ThinkOwl offer an API?

Yes, ThinkOwl has an API available for use.


Q. What other apps does ThinkOwl integrate with?

ThinkOwl integrates with the following applications:
OSOS ERP


Q. What level of support does ThinkOwl offer?

ThinkOwl offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

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