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TurboMeeting
4.8
(25)

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Web conferencing and remote support software

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TurboMeeting Pricing, Features, Reviews and Alternatives

TurboMeeting product overview

Price starts from

795

Flat Rate

What is TurboMeeting?

TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Webinars
Documentation

TurboMeeting pricing information

Value for money

4.9

/5

25

Starting from

795

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TurboMeeting features

Functionality

4.5

/5

25

Total features

37

6 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Reporting & Statistics
Live Chat
Email Management
Audio Calls
Audio/Video Recording
Brainstorming

Functionality contenders

TurboMeeting users reviews

Overall Rating

4.8

/5

25

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

20

4

1

0

0

Pros
The performance is fast and the image quality is excellent. One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session.
The yearly cost of this technology is minimal compared to the excellent reliability, usability and support.
The product works very well and it's platform agnostic abilities allow anyone to use it effectively and efficiently.
Cons
I don't think this is necessarily a problem specific to TurboMeeting though. The user on the other end is generally the real problem.
I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.
The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.

Overall rating contenders

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Ryan S.

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's a great remote tool and the price can't be beat.

Reviewed 5 years ago
Pros

It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with.

Cons

Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick.

JM
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Jack M.

Wholesale, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A reliable and feature rich choice for conferencing and support.

Reviewed 3 years ago

We've had TurboMeeting for several years. I bought it back when alternatives were very expensive. We've used it for years to host webinars and support sessions with our remote employees. Since moving to Office 365 for our Office software needs, most web conferences are handled with Skype for Business, or more recently, Teams. However, the IT department does still use TurboMeeting to assist customers when they need help or to troubleshoot issues a customer reports about our website.

Pros

TurboMeeting is reliable, inexpensive, feature-rich, easy to install and maintain.

Cons

The only problem I've ever had with TurboMeeting is that it can sometimes be problematic talking a remote user through the process of connecting to a meeting, particularly support meetings with inexperienced users. I don't think this is necessarily a problem specific to TurboMeeting though. The user on the other end is generally the real problem.

JR
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Jose R.

Automotive, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Very cheap Alternative to other vendors

Reviewed 3 years ago

It’s a good product , but it was not the right fit for our organization

Pros

Ability to host the server on premises Overall cost to license and renew the platform Integration with Outlook

Cons

Unfortunately because of the on-premises solution hosting. The trade off was that we were limited by our own network capabilities. Also, the learning curve for most of the end users became too high to overcome. Many of our overseas users experienced issues connecting

JK
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John K.

Utilities, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great flexible , affordable, and easy to use product

Reviewed 3 years ago

For It shops and small and medium businesses this product is perfect. Pay once and annual support and it is very budget friendly.

Pros

Quick to bring in and setup. It has been reliable now for almost 6 years and allows IT the flexibility to help support users and users to feel empowered to host their own meetings. User provisioning is simple and security groups can be easily applied.

Cons

It could use better auditing and logging. Such as being able to search and store meeting chat history and user activity like file transfer attempts and maybe a digital loss and content filter. But those are advanced options that may only be needed for regulated industries. Two factor for Admins would be nice. Some times remote admin has hiccups with prompts and reconnecting.

JD
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John D.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best, most cost effective solution money can buy!

Reviewed 6 years ago

Freedom to remotely access in every way necessary (video, remote control, webinar, etc.) while maintaining on-premise security

Pros

I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights....

Cons

There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is. I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months. I would like to see LDAP Security and Authentication built out to allow for nested group membership, and Admin rights added to LDAP groups (rather than local users on the device only)

TurboMeeting FAQs and common questions

Q. What type of pricing plans does TurboMeeting offer?

TurboMeeting has the following pricing plans:
Starting from: $795.00
Free Trial: Available


Q. Who are the typical users of TurboMeeting?

TurboMeeting has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does TurboMeeting support?

TurboMeeting supports the following languages:
English


Q. Does TurboMeeting support mobile devices?

TurboMeeting supports the following devices:
Android, iPad, iPhone


Q. Does TurboMeeting offer an API?

No, TurboMeeting does not have an API available.


Q. What level of support does TurboMeeting offer?

TurboMeeting offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Common TurboMeeting comparisons

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