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Viewabo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Diagnose problems faster when you can see them.
Table of Contents
Viewabo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Viewabo overview
What is Viewabo?
Viewabo remote visual support software empowers customer support personnel who face complex assembly, troubleshooting, and operations to faster diagnose and easier resolve issues than traditional support methods. Viewabo lets support reps request access to customers' smartphone cameras without having customers install an app. By enabling support agents to see issues in the way that customers see them, Viewabo helps decrease back-and-forth emails and calls, reduce resolution times, and prevent lost businesses.
Key benefits of using Viewabo
Real-Time Video Annotation on Mobile Screens: Show and guide your customers what to do by annotating on-screen during Viewabo live video sessions.
Video Recordings for Reference & Training: Viewabo records troubleshooting video sessions for record-keeping, which can let you see what happened, as well as provide valuable customer insights and decrease the time needed for sourcing training materials.
Asynchronous Visual Support: Viewabo Request lets you send a link to a customer's email address or in a chat message and customers can submit a video recording directly using their phone's camera to show you what the issues are.
Starting price
Alternatives
with better value for money
Viewabo’s user interface
Viewabo reviews
Overall rating
4.6
/5
11
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.36/10
5
4
3
2
1
6
5
0
0
0
Mike J.
TCS
Darrel H.
Tech Support
Chad B.
Ecom Tech Support lead/ RMA Status Coordinator
Mike J.
TCS
Apiyada P.
technical support
Kristopher D.
Phone Tech
Who uses Viewabo?
Based on 11 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Viewabo's key features
Most critical features, based on insights from Viewabo users:
All Viewabo features
Features rating:
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Viewabo pricing
Value for money rating:
Starting from
No pricing info
User opinions about Viewabo price and value
Value for money rating:
To see what individual users think of Viewabo's price and value, check out the review snippets below.
Mike J.
TCS
Darrel H.
Tech Support
Viewabo support options
Typical customers
Platforms supported
Support options
Viewabo FAQs
Viewabo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Viewabo support?
Viewabo supports the following languages:
English
Q. Does Viewabo offer an API?
No, Viewabo does not have an API available.
Q. What level of support does Viewabo offer?
Viewabo offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk