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VolunteerMatters Logo

Cloud-based volunteer management software

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VolunteerMatters - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

VolunteerMatters overview

What is VolunteerMatters?

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level. Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have.

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload.

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms.

Starting price

2190 /
per year
view pricing plans

Pros & Cons

Customer Support

Ease of Use

Training and Learning Curve

Security and Access Control

VolunteerMatters’s user interface

Ease of use rating:

VolunteerMatters pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(5)
5(34)

What do users say about VolunteerMatters?

I love how accessible customer support is and how they try to provide the updates and edits we need to further the efficiency of the software!

Select to learn more


Who uses VolunteerMatters?

Based on 39 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Government Administration
Health, Wellness and Fitness
Individual & Family Services
Others

Use cases

Volunteer Management

VolunteerMatters's key features

Most critical features, based on insights from VolunteerMatters users:

Registration management
Time tracking
Membership management
Attendance tracking
Volunteer recruiting
Event management
Member directory

All VolunteerMatters features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Assignment management
Attendance tracking
Calendar management
Communication management
Contact management
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Document storage
Event management
Event scheduling
For nonprofits
Member directory
Membership management
Mobile access
Personalization
Recognition management
Registration management
Reminders
Reporting & statistics
Scheduling
Search/Filter
Self service portal
SMS messaging
Summary Reports
Surveys & feedback
Third-Party integrations
Time tracking
Volunteer recruiting

VolunteerMatters alternatives

VolunteerMatters logo
visit website

Starting from

2190

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SignUpGenius logo

Starting from

11.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

600

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

VolunteerMatters pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Growing

2,190

Per year

Professional

3,790

Per year

Enterprise

8,590

Per year

User opinions about VolunteerMatters price and value

Value for money rating:

To see what individual users think of VolunteerMatters's price and value, check out the review snippets below.

“I love how accessible customer support is and how they try to provide the updates and edits we need to further the efficiency of the software!”
DG

Diana G.

Manager of Volunteer Recruitment Retention and Recognition

“While not many Cons, one we have is at times the ease of use when having volunteers complete multiple credentials that may require them to exit the site.”
JM

Jacob M.

Development Manager

VolunteerMatters integrations (1)

Integrations rated by users

We looked at 39 user reviews to identify which products are mentioned as VolunteerMatters integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.0 (1)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

VolunteerMatters support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

VolunteerMatters FAQs

Related categories