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Watermelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for scalable, human-led customer conversations
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Watermelon - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Watermelon overview
What is Watermelon?
Watermelon helps customer-facing teams automate and scale conversations using AI Agents, without losing control or personal touch.
AI Agents handle repetitive questions, guide users, and take actions based on trusted sources such as websites, documents, and internal knowledge. When needed, conversations are seamlessly handed over to human agents, including full context and history.
Teams work from a shared inbox where AI and human conversations come together in one place. Built-in analytics provide insight into performance, resolution rates, and conversation outcomes. With native integrations, Watermelon connects easily to existing tools and systems, enabling smooth workflows and data exchange.
Watermelon is designed for teams that want practical AI: fast to set up, transparent in behavior, and flexible enough to fit real customer processes.
Key benefits of using Watermelon
• Keep human control: When a conversation needs personal attention, it’s handed over to a human agent instantly, with full context and history intact.
• Faster response times: Customers receive immediate answers, 24/7, without waiting for a human agent to become available.
• Consistent answers: AI Agents respond based on controlled sources such as websites, documents, and internal knowledge, ensuring accuracy and consistency.
• One shared inbox: All conversations—AI-handled and human-handled—live in a single inbox, giving teams full visibility and easy collaboration.
• Actionable insights: Built-in analytics show how conversations perform, where automation works best, and where human input adds the most value.
• Easy to integrate: Connect with existing tools and systems to exchange data and automate workflows without rebuilding your stack.
• Scales with your team: Handle more conversations without growing headcount at the same pace, while maintaining service quality.
• Fast to set up: AI Agents can be configured quickly, without complex training or long implementation projects.
• Practical AI, not a black box: You decide what the AI Agent can answer, which sources it uses, and when humans take over.
Starting price
per month
Alternatives
with better value for money
Watermelon’s user interface
Watermelon reviews
Overall rating
4.6
/5
15
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.07/10
5
4
3
2
1
10
4
1
0
0
Who uses Watermelon?
Based on 15 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Watermelon's key features
Most critical features, based on insights from Watermelon users:
All Watermelon features
Features rating:
Watermelon pricing
Pricing plans
Pricing details:
User opinions about Watermelon price and value
Value for money rating:
Watermelon integrations (6)
Integrations rated by users
We looked at 15 user reviews to identify which products are mentioned as Watermelon integrations and how users feel about them.
Integration rating: 5.0 (2)
Other top integrations
Watermelon support options
Typical customers
Platforms supported
Support options
Training options
Watermelon FAQs
Watermelon has the following pricing plans:
Starting from: €99.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Watermelon?
Watermelon has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Watermelon support?
Watermelon supports the following languages:
Dutch, English
Q. Does Watermelon support mobile devices?
Watermelon supports the following devices:
iPad, iPhone
Q. Does Watermelon offer an API?
Yes, Watermelon has an API available for use.
Q. What other apps does Watermelon integrate with?
Watermelon integrates with the following applications:
Messenger, WhatsApp, Zapier, WhatsApp Business API, Instagram
Q. What level of support does Watermelon offer?
Watermelon offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Email/Help Desk