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XCALLY vs HoduCC Comparison (2026)

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XCALLY

HoduCC

Overview

XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

AI enabled HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

130

108

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

4.6

109

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“I am the administrator, and I've found that it's easy to configure the IVR, the agents' parameters, generate queries and reports, find historical calls, manage integrations with CRMs and VOIP services, keep the system up-to-date, work with the XCALLY phone bar, and more.”

Yehoshua K.

System Administrator

“Without that, cc implementer find themselves dealing with features within for work around.”

John A.

CEO

“The intuitive menú for all the configurations, specificly Cally Square.”

Miguel F.

Support team

Pros

“Overall, HoduCC strikes a strong balance between advanced functionality and customization, making it a reliable platform for delivering efficient, data-driven customer engagement experiences.”

James A.

Solution Consultant

“Good value for money compared to the other enterprise platforms in the market, with similar rich features that my team can use to deliver excellent customer experience without high investment costs.”

Antony N.

Business Development

“Has a wide area of features that can be configure to fit any scenario, whether it be inbound support, outbound sales, or a combination of different teams with different functions.”

Russell C.

Chief Revenue Officer

Cons

“I dont dislike nothing globally but for example i dont like when i try to find an agent in lowercase and i cant find It cause his name is writting in uppercase.”

Miguel F.

Support team

“Upgrade may bring some additional issues.”

Michaela L.

Marketing Manager

“Fast evolution process can make some issues.”

Pavel L.

CtI

Cons

“Lack of support for some legacy systems/protocol such as SOAP/XML and SMPP, were we struggle to integrate but there is an engagement to resolve it.”

Matsemela M.

COO