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XCALLY Logo

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Omnichannel contact center management

(10)

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XCALLY Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


NICE CXone logo

Cloud Contact Center Software

Features

Total

NICE CXone logo
XCALLY logo

54

126

64

features in common

54

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(571)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Activity Tracking

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.1

0.6

XCALLY logo
4.7

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Five9 logo

Cloud contact and call center software

Features

Total

Five9 logo
XCALLY logo

59

122

64

features in common

59

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(464)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Real-Time Monitoring

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$175/month

Value for money

Five9 logo
4.1

0.6

XCALLY logo
4.7

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Genesys Cloud CX logo

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
XCALLY logo

60

151

64

features in common

60

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.3
(228)

Top features

  • IVR

    5.0

  • Call Transfer

    5.0

  • Third-Party Integrations

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

0.6

XCALLY logo
4.7

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
Convoso logo

Dial Smarter, Not Harder

Features

Total

Convoso logo
XCALLY logo

47

70

64

features in common

47

features in common

Convoso logo

Convoso user ratings

Functionality

4.4
(280)

Top features

  • Power Dialer

    5.0

  • Lead Generation

    5.0

  • Preview Dialer

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$90/month

Value for money

Convoso logo
4.4

0.3

XCALLY logo
4.7

What users say about Convoso's value for money

Product has helped tremendously to increase productivity and help our campaign and business grow with the amazing features that comes equipped with the product.
I have learned so much due to their help and many others in the help department and I’m super grateful. I have lot more to learn and love digging into the admin platform and can’t wait to learn more.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
XCALLY logo

45

182

64

features in common

45

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.5

XCALLY logo
4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
wolkvox logo

Communication management system for contact centers

Features

Total

wolkvox logo
XCALLY logo

59

104

64

features in common

59

features in common

wolkvox logo

wolkvox user ratings

Functionality

4.6
(99)

Top features

  • Queue Management

    5.0

  • Campaign Management

    5.0

  • Collaboration Tools

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$54/month

Value for money

wolkvox logo
4.6

0.1

XCALLY logo
4.7

What users say about wolkvox's value for money

It is a great experience. I have seen other applications and I consider this the best in cost-benefit.
Its interface is user friendly and very easy to use. I like that I can have control and analysis of the operation metrics with a single click.
JustCall logo

All in one Business Communication Platform

visit website

Features

Total

JustCall logo
XCALLY logo

44

90

64

features in common

44

features in common

JustCall logo

JustCall user ratings

Functionality

4.1
(189)

Top features

  • Predictive Dialer

    5.0

  • Survey Builder

    5.0

  • Online Voice Transmission

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$29/month

Value for money

JustCall logo
4.2

0.5

XCALLY logo
4.7

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
Aircall logo

Phone system for support and sales teams

visit website

Features

Total

Aircall logo
XCALLY logo

52

95

64

features in common

52

features in common

Aircall logo

Aircall user ratings

Functionality

4.1
(425)

Top features

  • Employee Activity Monitoring

    5.0

  • Time Zone Tracking

    5.0

  • Real-Time Monitoring

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.0

0.7

XCALLY logo
4.7

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
Ringover logo

100% cloud phone for startups and SMEs

Features

Total

Ringover logo
XCALLY logo

50

108

64

features in common

50

features in common

Ringover logo

Ringover user ratings

Functionality

4.6
(431)

Top features

  • Queue Management

    5.0

  • Automated Routing

    5.0

  • Live Chat

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$29/month

Value for money

Ringover logo
4.5

0.2

XCALLY logo
4.7

What users say about Ringover's value for money

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
Ameyo logo

All-in-one Contact Center Software

Features

Total

Ameyo logo
XCALLY logo

54

92

64

features in common

54

features in common

Ameyo logo

Ameyo user ratings

Functionality

4.0
(98)

Top features

  • SMS Messaging

    5.0

  • Customizable Fields

    5.0

  • Contact Database

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

Ameyo logo
3.9

0.8

XCALLY logo
4.7

What users say about Ameyo's value for money

Easy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good.
Easily find call recording- Easy & simple to use - Good GUI and user can easily operate & manage- Live call monitoring- Voice quality is very good- Good customer support.
HoduCC logo

HoduCC Contact center software for sales and support teams

Features

Total

HoduCC logo
XCALLY logo

53

79

64

features in common

53

features in common

HoduCC logo

HoduCC user ratings

Functionality

4.5
(82)

Top features

  • Manual Dialer

    5.0

  • Preview Dialer

    5.0

  • Power Dialer

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$400

Value for money

HoduCC logo
4.6

0.1

XCALLY logo
4.7

What users say about HoduCC's value for money

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.
The people and the company is great we are happy working with them.
Dialpad logo

Cloud communications system for enterprise businesses.

visit website

Features

Total

Dialpad logo
XCALLY logo

39

83

64

features in common

39

features in common

Dialpad logo

Dialpad user ratings

Functionality

4.2
(523)

Top features

  • Call Conferencing

    5.0

  • Access Controls/Permissions

    5.0

  • Power Dialer

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$27/month

Value for money

Dialpad logo
4.2

0.5

XCALLY logo
4.7

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
CloudTalk logo

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
XCALLY logo

55

126

64

features in common

55

features in common

CloudTalk logo

CloudTalk user ratings

Functionality

4.3
(263)

Top features

  • Real-Time Reporting

    5.0

  • Call Tracking

    5.0

  • Auto-Dialer

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$34/month

Value for money

CloudTalk logo
4.2

0.5

XCALLY logo
4.7

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.
Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
Kixie PowerCall logo

Ultra-reliable, easily-automated calling & texting for sales

visit website

Features

Total

Kixie PowerCall logo
XCALLY logo

53

96

64

features in common

53

features in common

Kixie PowerCall logo

Kixie PowerCall user ratings

Functionality

4.6
(274)

Top features

  • Process/Workflow Automation

    5.0

  • Interaction Tracking

    5.0

  • Performance Management

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

Kixie PowerCall logo
4.6

0.1

XCALLY logo
4.7

What users say about Kixie PowerCall's value for money

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.
I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
Dialshree logo

Cloud-based contact center solution

Features

Total

Dialshree logo
XCALLY logo

56

99

64

features in common

56

features in common

Dialshree logo

Dialshree user ratings

Functionality

4.7
(71)

Top features

  • Predictive Dialer

    5.0

  • Real-Time Monitoring

    5.0

  • Customer Database

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

59/month

Value for money

Dialshree logo
4.6

0.1

XCALLY logo
4.7

What users say about Dialshree's value for money

Great experience with good support team. Very happy to work with [sensitive content hidden.
Amazing experience with team elision, they are quick and professional. Always happy to support and help.
8x8 Contact Center logo

One solution for every customer interaction.

Features

Total

8x8 Contact Center logo
XCALLY logo

31

38

64

features in common

31

features in common

8x8 Contact Center logo

8x8 Contact Center user ratings

Functionality

4.1
(37)

Top features

  • Automated Routing

    4.8

  • Multi-Channel Communication

    4.8

  • IVR

    4.7

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

8x8 Contact Center logo
4.1

0.6

XCALLY logo
4.7

What users say about 8x8 Contact Center's value for money

My call center has been down for DAYS and no one seemed to care. Support is BAD BAD BAD BAD.
Customer service was worse than horrible. Always offshore call centers reading scripts.
RingEX logo

RingEX - AI meets trusted communications

Features

Total

RingEX logo
XCALLY logo

32

71

64

features in common

32

features in common

RingEX logo

RingEX user ratings

Functionality

4.3
(1.1K)

Top features

  • Multi-Channel Communication

    5.0

  • Virtual Call Center

    5.0

  • Event Triggered Actions

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$30/month

Value for money

RingEX logo
4.1

0.6

XCALLY logo
4.7

What users say about RingEX's value for money

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
3CX logo

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

3CX logo
XCALLY logo

50

110

64

features in common

50

features in common

3CX logo

3CX user ratings

Functionality

4.4
(410)

Top features

  • Task Management

    5.0

  • Screen Sharing

    5.0

  • Multi-User Collaboration

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

3CX logo
4.3

0.4

XCALLY logo
4.7

What users say about 3CX's value for money

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.
Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
DialedIn CCaaS logo

DIaledIn was built to be the solution.

visit website

Features

Total

DialedIn CCaaS logo
XCALLY logo

51

79

64

features in common

51

features in common

DialedIn CCaaS logo

DialedIn CCaaS user ratings

Functionality

4.7
(155)

Top features

  • Lead Management

    5.0

  • Activity Dashboard

    5.0

  • Reporting & Statistics

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$89/month

Value for money

DialedIn CCaaS logo
4.6

0.1

XCALLY logo
4.7

What users say about DialedIn CCaaS's value for money

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.
To top it off, working with the people at Chase has been an even greater part of this amazing experience.
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Features

Total

Call Center Studio logo
XCALLY logo

61

134

64

features in common

61

features in common

Call Center Studio logo

Call Center Studio user ratings

Functionality

4.5
(48)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • Automated Routing

    5.0

  • Document Storage

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Value for money

Call Center Studio logo
4.7
XCALLY logo
4.7

What users say about Call Center Studio's value for money

It is very bad situation that this software does not work on google chrome browser.
But the most good part is customer support. They are all friendly and helpful.
ZIWO logo

API Based cloud contact center software with CRM Integration

Features

Total

ZIWO logo
XCALLY logo

39

83

64

features in common

39

features in common

ZIWO logo

ZIWO user ratings

Functionality

4.6
(84)

Top features

  • On-Demand Recording

    5.0

  • File Transfer

    5.0

  • IVR

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Monitoring

    5.0

Pricing

Starting from

$40/month

Value for money

ZIWO logo
4.6

0.1

XCALLY logo
4.7

What users say about ZIWO's value for money

Quality of the call is good and helps to serve the clients efficiently and with Clarity.
All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.
Squaretalk logo

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
XCALLY logo

55

100

64

features in common

55

features in common

Squaretalk logo

Squaretalk user ratings

Functionality

4.7
(81)

Top features

  • Scheduled Messaging

    5.0

  • Real-Time Reporting

    5.0

  • Mass Texting

    5.0

XCALLY logo

XCALLY user ratings

Functionality

4.7
(128)

Top features

  • IVR