getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Call Center Software with Reporting/Analytics in 2026 - Page 13

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

346 software options

NobelBiz OMNI+ logo
(0)

End-to-end solutions for the call center industry

learn more
All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Read more about NobelBiz OMNI+

Users also considered
AgentHub logo
(0)

Live on-screen guidance software

learn more
Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Read more about AgentHub

Users also considered
AI-Powered Voice Assistants logo
(0)

Customer experience software for eCommerce businesses

learn more
AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

Read more about AI-Powered Voice Assistants

Users also considered
Cloud Call Center Solution logo
(0)

Cloud-Based Call Center Excellence by Office24by7

learn more
Office24by7 Call Center transforms customer engagement intelligent routing, multichannel interaction, call recording, real-time analytics, and seamless CRM integration, delivering reliable, automated operations and superior service for any business size.

Read more about Cloud Call Center Solution

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
mySQM Customer Service QA logo
(0)

FCR Insights Software

learn more
Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about mySQM Customer Service QA

Users also considered
Expertflow Contact Center logo
(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

learn more
Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

Users also considered
Flip CX logo
(0)

Cost-saving automation for inbound calls

learn more
Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
Fastcall logo
(0)

Salesforce CTI: Native Phone Dialer + SMS

learn more
FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered
DCDial logo
(0)

Contact center solution

learn more
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered
CommandLink SD-WAN logo
(0)

Network mamagement platform

learn more
CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

Read more about CommandLink SD-WAN

Users also considered
CINNOX logo
(0)

Humanising connections for better business

learn more
CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered
Cordless logo
(0)

Improve phone support for your customers and your agents

learn more
Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered
Discoveriez logo
(0)

Japanese digital transformation platform

learn more
Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered
Go4Clients logo
(0)

Platform for automating customer communication

learn more
Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered
Rafiki logo
(0)

Unlock truth in your pipeline to forecast with confidence

learn more
Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

Read more about Rafiki

Users also considered
Voice Solution logo
(0)

We simplify enterprise communication platform

learn more
Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered
Bigly Sales logo
(0)

Turn your dead leads into gold!

learn more
Close more deals with Bigly Sales AI Sales Agents. Unleash the power of AI to dominate your sales targets with your automated Sales Team.

Read more about Bigly Sales

Users also considered
Uniphore logo
(0)

So every person, on every call, can finally be heard.

learn more
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

Read more about Uniphore

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
ID Cloud logo
(0)

ID CLOUD, A premium cloud contact center solution.

learn more
ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

Read more about ID Cloud

Users also considered
CommPeak Cloud PBX logo
(0)

Cloud-Based Phone System Fully Synced with the Way You Work

learn more
CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Read more about CommPeak Cloud PBX

Users also considered
CommPeak Dialer logo
(0)

Double Your Call Center’s Reach with Predictive Dialing

learn more
The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

Read more about CommPeak Dialer

Users also considered
Operata logo
(0)

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered