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Call Center
Page 3

Call Center Software with File Transfer (2026) - Page 3

Last updated: April 2026

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Features

Mobile Access(49)

Call Recording(65)

Real-Time Notifications(38)

Alerts/Notifications(53)

Support Ticket Management(18)

File Transfer

Integrated with

Salesforce Sales Cloud(22)

WordPress(6)

Shopify(10)

Jira(2)

Microsoft 365(8)

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Mac(42)

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Linux(33)

Web-based(65)

iPhone(41)

Windows(51)

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Small Business(61)

Non Profit(41)

Large Enterprises(64)

Public Administrations(43)

Freelancers(28)

Mid Size Business(62)

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65 software options

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Sponsored

Cyburdial

5.0

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CyburDial

Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

Read more about Cyburdial

Users also considered

Placetel

4.3

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one - cloud calling, team messaging & online meetings

Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

Read more about Placetel

Users also considered

Thrio

5.0

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center technology. Done right.

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered

SightCall

4.1

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The more you see, the better you serve

Easily add live video with AR support to any audio or chat session with simple invitation options integrated directly into your CRM. Agents stay on the chat record while escalating to real-time video, adding new visual insight alongside existing content to achieve rapid issue resolution on the spot.

Read more about SightCall

Users also considered

Voice Clearity

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

Read more about Voice Clearity

Users also considered

OnviSource OmVista

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turn Data to Insights to Actions with OmVista

OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.

Read more about OnviSource OmVista

Users also considered

CafeX Suite

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One-click web, audio & video collaboration

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

Read more about CafeX Suite

Users also considered

Hosted Contact Center

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligence-Based, Unified Omnichannel Communications

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue with our industry-leading auto dialer.
5 Dialing Modes Powered by 4 Proprietary Algorithms (including AMD)
Power | Predictive | Progressive | Preview | Manual

Read more about Hosted Contact Center

Users also considered

Audara

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Omnichannel Contact Center Platform

Audara is an AI-powered call center solution combining voice, chat, and video channels with SmartAgents, AI Copilot, and autonomous QA analytics to boost efficiency, engagement, and customer satisfaction.

Read more about Audara

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Conquer

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Revenue Engagement & Sales Acceleration

Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

Read more about Conquer

Users also considered

Enreach Omnichannel

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered

MiaRec

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Boost Efficiency. Elevate Experiences. Improve Outcomes.

MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

Read more about MiaRec

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

Read more about Office24by7

Users also considered

CINNOX

(0)

Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered

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