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Call Center
Non profits

Top Rated Call Center Software with Non profits - Page 14

Last updated: October 2026

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Computer Telephony Integration

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420 software options

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GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

IP Contact Center (IPCC)

(0)

Read more about IP Contact Center (IPCC)

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

XSELL

(0)

Discoveriez

(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about NovelVox Unified Agent Desktop

Users also considered

Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

Alfa Predictive

(0)

EHVA

(0)

Conversational AI for inbound and outbound calls

EHVA is a conversational phone AI platform managing inbound and outbound calls across industries like hospitality, healthcare, insurance, and customer service. It integrates with systems such as CRMs, property management systems, and electronic health records to exchange real-time data. Operating on proprietary infrastructure, EHVA offers features like appointment reminders, lead qualification, order processing, and eligibility verification.

Telavox

(0)

CCIP

(0)

Enterprise Contact Center Integration Middleware

NovelVox CCIP connects CCaaS platforms with backend CRM, EHR, and core banking systems to streamline real-time agent workflows and self-service processes.

ilogixx

(0)

VICIdial Integration with CRM

(0)

Connect VICIdial with Your CRM

Seamless VICIdial Integration with CRM that helps contact centers sync leads, customer records, call details, dispositions, and campaign data for smoother workflows without switching between multiple systems

Read more about VICIdial Integration with CRM

Users also considered

Texting.Biz

(0)

Operata

(0)

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

novofon.ai

(0)

AI-powered phone agent

novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

2600Hz

(0)

ICTContact

(0)

Open source asterisk based contact center software

ICTContact is call center software for inbound queues, outbound campaigns and blended agents. Predictive, progressive and preview dialing, answering machine detection and DNC filtering keep agents on live calls. Agents use a browser WebRTC web-phone; supervisors watch queues in real time.

Voice Solution

(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Modeer 360

(0)

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

ID Cloud

(0)

ID CLOUD, A premium cloud contact center solution.

ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media & video into one single interface.

Grypp

(0)

Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.