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Call Center Software - Page 8

Last updated: Oct 4th 2024

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423 software options

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting.

Read more about Readymode

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

Read more about Ytel

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

Read more about Alvaria CX Suite

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

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Increase agent productivity and earn happier customers with a seamless connection between your CRM and business phone system. Drive more successful service and sales with one simple, smooth computer telephony integration that supports unique and complex workflows.

Read more about InGenius

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Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.

Read more about Ring4

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

Read more about Ring.io

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Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more

Read more about Netop Live Guide Chat

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

Read more about Diabolocom

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

Read more about QEval

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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Increso

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ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.

Read more about ClarityTel

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

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InfiniTalk is a cloud-based communication management platform that assists call centers with managing custom support, orders, consignments, and client communication via a unified portal. It offers features such as a real-time translator, automated phone registration, and more.

Read more about InfiniTalk

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

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Surfboard is a scheduling & shift planning software platform for customer support teams.

Get shift planning, scheduling, forecasting & communication in one place.

Read more about Surfboard

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Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

Read more about Cyburdial

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Balto is a call center software solution that integrates with existing web-based telephony systems, using artificial intelligence to monitor calls and interpret phone conversations in order to provide sales or service reps with prompts for the best things to say at high impact points during the call

Read more about Balto

Users also considered

AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.

Read more about AgentCubed

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QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording.

Read more about QwikDial

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Neotel is a call center software that offers a suite of features designed to help businesses create a more efficient and effective call center.

Read more about Neotel Call Center Software

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