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Best Call Center Software - Page 8

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287 software options

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LeadDesk logo

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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AuguTech logo

AuguTech

4.8
(5)

Hosted predictive dialer & switch board solution.

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Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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InGenius logo

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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VBVoice logo

VBVoice

4.8
(5)

Interactive Voice Response (IVR) toolkit

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Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

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Cyara logo

Cyara

4.3
(8)

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Focus Contact Center logo

Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

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Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

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Softdial Contact Center logo

Softdial Contact Center

5.0
(4)

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Samespace logo

Samespace

3.6
(16)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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Intermedia Video Conferencing logo

Intermedia Video Conferencing

4.3
(7)

Video Conferencing Software

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Intermedia Video Conferencing is a cloud-based video conferencing solution for companies.

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PICS logo

PICS

4.6
(5)

Integrated business process automation platform

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes

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PhoneCall logo

PhoneCall

4.6
(5)

Scalable cloud contact center for telemarketing needs

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PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

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Voice Clearity logo

Voice Clearity

4.6
(5)

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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Intalk.io logo

Intalk.io

4.3
(6)

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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LeadsRain logo

LeadsRain

4.3
(6)

Cloud-Based Dialer

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LeadsRain is most preferred cloud-based auto dialer in the industry, offering the most competitive pay-as-you-go pricing. LeadsRain’s predictive dialer empowers your agents to speak more with live people and avoid answering machines.

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NOLA logo

NOLA

4.8
(4)

Auto dialer solution for call centers and debt collectors

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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.

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NFON logo

NFON

3.9
(9)

Integrated Business Communications Platform

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A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud communication platform.

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EducationFolder  logo

EducationFolder

4.4
(5)

Cloud-based contact center performance management suite

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EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more

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Aceyus logo

Aceyus

5.0
(3)

Employee & client experience management for contact centers

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Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

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ConneXio logo

ConneXio

5.0
(3)

Cloud-based customer interaction management software

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ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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DialerAI logo

DialerAI

5.0
(3)

Cloud callcenter for remote sales and customer communication

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DialerAI is a cloud call center suite helping manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management.

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Health Desk logo

Health Desk

5.0
(3)

Scheduling app for providers and patients.

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We believe that when you craft a caring experience for providers and patients, great outcomes follow. Artificial intelligence powers an unparalleled scheduling experience.

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VHT Callback logo

VHT Callback

5.0
(3)

Callback services and alternatives to waiting on hold

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VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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Voiso logo

Voiso

5.0
(3)

Scale your communications with Voiso

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An advanced contact center solution for growing businesses.

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CallBlitzer logo

CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Eureka logo

Eureka

4.5
(4)

Omnichannel speech analytics solution for contact centers

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CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat.

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