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Call Center Software - Page 7

233 software options

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LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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AuguTech

4.8
(5)

Hosted predictive dialer & integrated PBX phone system

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AuguTech is a predictive dialer solution that helps improve marketing campaign effectiveness via an automated dialing process, voice messaging and CRM

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InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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VBVoice

4.8
(5)

Interactive Voice Response (IVR) toolkit

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Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

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Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

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Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring.

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Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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Stella Connect

5.0
(4)

Customer feedback, coaching, and QA for customer support.

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Call centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your call center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

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Samespace

3.6
(15)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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PICS

4.6
(5)

Integrated business process automation platform

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PICS is a business process automation platform for businesses to automate their general business, procurement and sales processes

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PhoneCall

4.6
(5)

Scalable cloud contact center for telemarketing needs

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PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation

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Yodel

3.8
(11)

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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NFON

3.9
(9)

Cloud-based VoIP business telephone systems

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A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud telephone system.

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EducationFolder

4.4
(5)

Cloud-based contact center performance management suite

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EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more

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Aceyus

5.0
(3)

Employee & client experience management for contact centers

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Aceyus is an intelligence and reporting platform for enterprise-level contact centers, which provides real-time & historical reports on customer and agent behavior. Features include intelligent call routing, alerts, dynamic dashboards, trend analysis, omnichannel reporting, data integration & more.

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Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

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Telesero

5.0
(3)

Cloud-based customer interaction management software

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Telesero is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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VHT Callback

5.0
(3)

Callback services and alternatives to waiting on hold

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VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc

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CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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Eureka

4.5
(4)

Omnichannel speech analytics solution for contact centers

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CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat.

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Clarity Connect

3.7
(9)

Full-featured contact center native to Skype for Business

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The best contact center for Skype for Business. Easy to install and maintain.

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Dezide

4.2
(5)

Interactive Troubleshooting Guides

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A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees.

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Nectar Desk

4.2
(5)

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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StitchView

4.7
(3)

Cloud-based customer service workflow management software

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StitchView is a cloud-based software designed to help businesses centralize applications on a unified location and streamline customer service workflows. Supervisors can link multiple applications and quickly share contextual data using a drag-and-drop interface.

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ICTBroadcast

4.0
(5)

Unified fax, SMS, email & voice communication platform

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ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

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Callmaker

5.0
(2)

Automatic callbacks for website visitors within 25 seconds

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Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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