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Call Center Software - Page 10

232 software options

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Verascape

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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Video Call Center

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Modern video-based customer service system

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Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Virtual Observer

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Call recording & workforce optimization solution

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Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems.

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Wildix

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The First Sales-Oriented Unified Communications Solution.

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Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

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WinCall

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PBX and VoIP call accounting solution

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WinCall is a call accounting solution from TeleManagement Technologies, suitable for use with analog, VoIP, and Centrex PBX systems

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ePowerCenter

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Cloud-based CRM software for contact center agents

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The only CRM made for modern call centers. Astute Agent gives your agents everything they need to work cases confidently and efficiently.

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injixo

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Workforce management for call centers

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injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices

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