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Call Center Software - Page 10
Last updated: December 2024
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425 software options
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Revolutionising Speech Recognition with Superior Accuracy and Affordability.
Vatis Tech’s API provides advanced speech-to-text technology that automatically converts audio or video files into text with over 95% accuracy, using proprietary deep-learning speech recognition algorithms.
Vatis Tech’s API provides advanced speech-to-text technology that automatically converts audio or video files into text with over 95% accuracy, using proprietary deep-learning speech recognition algorithms.
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Vixiees is a cloud-based sales solution that improves the productivity of B2C sales, call, and contact center professionals. It automates sales processes through its playbooks and increases daily contacts utilizing its workflows and omnichannel inbox.
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SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.
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In real time, during each prospecting call, our solution guides you with answers and personalized coaching.
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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.
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Users also considered
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
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PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation
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ICS Flow is a business process automation platform for businesses to automate their general business, procurement and sales processes
Users also considered
OmVista is a comprehensive data-to-action platform that helps businesses transform and achieve excellence across critical areas. By capturing and unifying dispersed data, analyzing it to uncover valuable insights, and automating actions based on those insights, OmVista empowers organizations to enhance workforce performance, customer loyalty, and overall productivity.
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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.
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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.
Users also considered
AG-VIP is a contact and communication management tool that helps businesses store and retrieve information on a centralized platform. All functionalities required for address management, including built-in search, postcode identification and duplicate checks, are directly integrated in this SaaS solution.
Users also considered
When looking for scalable omnichannel communications, dynamic workflows and robust analytics, SingleComm offers an all-in-one contact center platform designed to cut agent training time, deliver on-the-fly custom workflows without coding and supercharge analytics.
Users also considered
Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.
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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
Users also considered
We believe that when you craft a caring experience for providers and patients, great outcomes follow. Artificial intelligence powers an unparalleled scheduling experience.
Users also considered
Regal is the new standard in AI powered CX offering a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate. Build the highest-answering, best-converting outbound funnel to hit your growth goals way faster.
Users also considered
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.
Users also considered
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more
Users also considered
CXM - TeleComp is a comprehensive customer experience management solution that offers a range of customizable features. It includes call recording, screen recording, performance evaluation and coaching, as well as PCI and HIPAA compliance capabilities. The platform is designed to help businesses improve customer service, reduce liability, and stay compliant with industry regulations, all while enhancing their bottom line.
Users also considered
VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc
Users also considered
Bevatel is one of the best leading companies that provide the latest call center solutions and customer service in the Middle East, due to the many advantages, options and professional tools that Bevatel provides to companies and commercial activities that help them communicate with customers.
Users also considered
Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.
Users also considered
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.
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