Solgari - 2026 Pricing, Features, Reviews & Alternatives

Solgari is an AI-powered customer engagement solution that transforms the way organizations interact with their customers. Designed to seamlessly integrate with Microsoft Teams, Dynamics 365, and Salesforce, Solgari provides unparalleled speed to value, enabling customers to be live in hours.

The solution offers a comprehensive suite of features that empower every employee to be a customer champion. Solgari's AI-powered functionality includes live customer sentiment analysis, automatic transcription, and conversation summaries, delivered through an intuitive Solgari copilot. The platform supports a wide range of communication channels, from voice and SMS to email and social media, allowing customers to connect through their preferred method. Solgari also enables automated outbound sales campaigns and citizen outreach, further enhancing the customer experience.

By unlocking the benefits of generative AI, Solgari future-proofs organizations' customer service and support operations. The solution reduces data security risks by operating within the trusted Microsoft Cloud environment, without the need for costly IT integration projects. Solgari's deep insights and intelligent routing capabilities enable organizations to continuously improve both customer and employee experiences, driving greater loyalty and satisfaction.