getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Complaint Management Software with Open source - Page 5

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

123 software options

Eupry logo
(0)

Temperature monitoring, validation, and calibration solution

Eupry is a temperature monitoring and calibration system that offers control over monitoring, mapping, and calibration data. The platform enables managers to gain insights into historic as well as real-time measurements on a unified interface.

Read more about Eupry

Users also considered
Hiver in Gmail logo
(0)

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

Read more about Hiver in Gmail

Users also considered
binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

Users also considered
mycomplaints.ai logo
(0)

Transforms complaints into actionable insights

Mycomplaints.ai is an AI-powered complaint management solution that integrates with existing CRM systems to enhance analysis, investigation, and response processes. The platform features transparent AI with human oversight, industry-specific templates for financial services, utilities, and public sector organizations, and an integrated data warehouse for comprehensive reporting and regulatory compliance.

Read more about mycomplaints.ai

Users also considered
Polonious logo
(0)

Cloud-based case management solution for investigation teams

Polonious is a cloud-based case management solution that helps investigation teams with status, priority, resources, timelines and budget. The platform comes with features such as automated functions, process management, analytics, accounting, and more.

Read more about Polonious

Users also considered
Frontizo logo
(0)

Cloud-based customer service management system

Frontizo is a complaint management software that enables service team to enhance customer experiences, optimize productivity, and manage costs associated with service resolutions. It assists with complaints collection, recording, reporting, and tracking.

Read more about Frontizo

Users also considered
meddevo logo
(0)

Automate your Technical Documentation

meddevo is a cloud-based quality management solution that helps healthcare organizations automate, streamline, and simplify their technical documentation and compliance processes.

Read more about meddevo

Users also considered
EffexEHS logo
(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

Users also considered
AskSpot logo
(0)

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

Users also considered
LazyMonkey logo
(0)

QR-based feedback management system

Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

Read more about LazyMonkey

Users also considered
IssuTrax logo
(0)

Issue tracking software for the hospitality sector

IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.

Read more about IssuTrax

Users also considered
CineScope logo
(0)

Guest reporting and programming insight, built for cinemas

Guest experience and operations software for cinemas. Guests scan QR placards to report a problem anonymously in about 30 seconds — no app, no account — and AI triage merges duplicates, judges impact and routes each case. The same placards collect film and visit ratings.

Read more about CineScope

Users also considered
Emojot CCM logo
(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

Read more about Emojot CCM

Users also considered
Smart Integrity Platform logo
(0)

Whistleblowing Software-secure reporting channel

The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

Read more about Smart Integrity Platform

Users also considered
Platform One logo
(0)

The next generation of Experience Management.

Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

Read more about Platform One

Users also considered
sterloCare logo
(0)

sterloCare-Digitize care, Streamline ops, Elevate compliance

sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

Read more about sterloCare

Users also considered
TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Sunrise HRCM logo
(0)

Effectively manage HR cases and requests

Sunrise HRCM is a comprehensive solution that helps HR teams efficiently manage all employee interactions and automate crucial HR processes. The software provides a centralized hub where HR teams can track cases, access employee information, and streamline key HR workflows, ensuring consistency and accuracy.

Read more about Sunrise HRCM

Users also considered
Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered
dls | complaint logo
(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

Read more about dls | complaint

Users also considered
HGS Agent X logo
(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
Intrafox logo
(0)

Quality management software for healhcare facilities

Intrafox is a quality management software designed to help healthcare facilities of all sizes handle patient information, reports, risks, assessments, complaints, and more from within a unified platform. Professionals can plan and implement audits in compliance with various standards and regulations.

Read more about Intrafox

Users also considered