getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Communications Management Software - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

326 software options

Sobot logo

All-in-One Contact Center Solution

learn more
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

Read more about Sobot

Users also considered
Adit logo

AI healthcare practice management platform

learn more
Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Read more about Adit

Users also considered
Superchat logo

The comprehensive messaging suite for your business.

learn more
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

Read more about Superchat

Users also considered
OnePageCRM logo

#1 Action-Focused CRM Software for Small Business

learn more
OnePageCRM is a simple CRM with a unique action-focused approach to contact and sales management. You can use this software to add tasks/reminders next to every contact and receive automatic notifications when the task is due. This helps you grow your business every day step by step.

Read more about OnePageCRM

Users also considered
Gladly logo

Cloud-based customer service platform

learn more
Manage all customer conversations in one lifelong thread across every channel—voice, chat, email, etc—with context that never resets.

Read more about Gladly

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

Read more about LiveAgent

Users also considered
Telegram logo

Cloud-based mobile and desktop messaging app for all devices

learn more
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Read more about Telegram

Users also considered
Chekkit logo

Text messaging and reputation management platform

learn more
Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

Read more about Chekkit

Users also considered
ReminderCall.com logo

Appointment reminder system for the medical industry

learn more
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.

Read more about ReminderCall.com

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Chaty logo

Platform that supports various social and messaging channels

learn more
Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

Read more about Chaty

Users also considered
TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

learn more
What it does: TimelinesAI standardizes WhatsApp messaging across teams and numbers with roles, templates, permissions, unified history, and CRM syncing.

Why it matters: Governance and analytics keep communications consistent and auditable. Automations and integrations orchestrate notifications and

Read more about TimelinesAI

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across multiple channels from a single intuitive interface. Key features include an omnichannel inbox, analytics, a knowledge base, and powerful workflow automations.

Read more about Hiver

Users also considered
RueBaRue logo

Exceptional guest communication for vacation rentals

learn more
RueBaRue Guest Communication Platform provides innovative automative services that help vacation rental management companies save time, increase revenue and please guests. We offer digital guestbooks, SMS/text automation, guest text messaging, local area guides, surveys, Google reviews and more.

Read more about RueBaRue

Users also considered
OneSignal logo

Maximize Engagement. Minimize churn.

learn more
OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

Read more about OneSignal

Users also considered
11Sight logo

The shortest path to revenue.

learn more
#1 Inbound Video Call Platform for Revenue Teams.

Read more about 11Sight

Users also considered
Rasayel logo

All-in-one B2B sales platform for WhatsApp

learn more
Rasayel is a customer communications platform built to help you sell better over WhatsApp.

Rasayel is a Meta Business Partner.

Read more about Rasayel

Users also considered
Upnify CRM logo

Web-based customer relationship management (CRM) solution

learn more
Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

Read more about Upnify CRM

Users also considered
Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Manage customer communication using Smartsupp's video recordings, conversations tagging, and other conversation management assets. Smartsupp is the only vendor on the market to provide video recordings, which allow businesses to see each step of every visitor's buyer journey on their website.

Read more about Smartsupp

Users also considered
WeBee logo

Customer communications management software

learn more
WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

Read more about WeBee

Users also considered
Dexatel logo

Send and Done!

learn more
API-first, AI-powered CPaaS platform for OTP delivery, 2FA, fraud prevention, and omnichannel customer engagement with secure, scalable communications APIs.

Read more about Dexatel

Users also considered
Jobin.cloud logo

Source, engage and hire in one AI recruiting workspace

learn more
Jobin.cloud is an all-in-one AI recruiting and business development platform for agencies and lean hiring teams. Source talent or clients, enrich profiles, automate LinkedIn and email outreach, and manage every conversation, note and pipeline stage inside a CRM.

Read more about Jobin.cloud

Users also considered
Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

learn more
#1 Guest Messaging Platform that Integrates with Property Management Systems

Read more about Whistle Messaging

Users also considered
Messente logo

Software for sending SMS, WhatsApp, and Viber messages

learn more
Messente is a business messaging platform that enables organizations to send SMS, Viber, and WhatsApp messages globally to 197 countries. The platform offers omnichannel messaging through a single API, authentication services with one-time passwords, and notification capabilities. Messente includes features like adaptive routing, fraud detection, and number validation to ensure reliable message delivery.

Read more about Messente

Users also considered
Covideo logo

Video messaging that gets real results

learn more
With Covideo, businesses can record, send, and track your personalized video messages from computer or smartphone. Deliver videos from email, SMS, social media, or CRM. See all the most relevant metrics, updated in real-time, via the easy-to-use reports and analytics.

Read more about Covideo

Users also considered